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Table Of Contents

1Information and decision making
From data to information to knowledge and learning
Figure 1.1 From data to information
Figure 1.2From data to information to knowledge
Information comes in many forms
Activity 2 Categorise information sources
Information as an aid to decision making
The decision-making process
Figure 1.4The decision-making process
Figure 1.5Characteristics of information for management decisions
Activity 3 Explore information for decision making
Activity 4 Plot information flows within your team
Activity 5 Specify an information system for management support
Using theWeb as an information resource
Activity 6 Use the Web for research
More @
2 Evaluating information
Information overload
Activity 7 Assess the extent of your information overload
Evaluating information
Figure 2.1 Adding value to information
Activity 8 Evaluate your incoming information
Activity 9 Evaluating websites
Good practice for reducing overload
Activity 10 Use e-mail more effectively
3 Communicating information
Planning and structuring your document
Activity 11 Evaluate written communications
Using the power of text in presentations
4 Information systems
Key issues in systems development
Intranets and extranets
Activity 12 Identify useful content for your intranet
Data security
5 Knowledge management
How do youmanage knowledge?
Challenges and critical success factors
Knowledge management in practice
Figure 5.5The 12 steps to knowledge mobilisation
Activity 15 Explore good practice in knowledge management
Use this activity to explore good practice in knowledge management
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Information Management

Information Management

Ratings: (0)|Views: 134 |Likes:
Published by Farooqi Razi Uddin

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Published by: Farooqi Razi Uddin on May 08, 2012
Copyright:Attribution Non-commercial


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