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Management
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Day-to-Day Operations Personnel
Internal Information Flows
• Horizontal flows of information used primarily at
the operations level to capture transaction and
operations data (detailed information).
• Vertical flows of information
downward flows--instructions, quotas, and budgets
upward flows--aggregated transaction and operations
data
Data Vs Information
E = mc2
System Decomposition Vs
System Interdependency
• System Decomposition
the process of dividing the system into smaller subsystem
parts
• System Interdependency
distinct parts are not self-contained
they are reliant upon the functioning of the other parts of
the system
all distinct parts must be functioning or the system will fail
WHAT IS ACCOUNTING?
• Accounting is an information system
which
identifies, collects, processes, and
communicates economic information about an
entity to a wide variety of people regardless
of the technology
captures and records the financial effects of
the firm’s transactions
distributes transaction information to operations
personnel to coordinate many key tasks
Transactions
• A transaction is a business event.
• Financial transactions
economic events that affect the assets and equities of the
organization
e.g., purchase of an airline ticket
• Non financial transactions
all other events processed by the organization’s information
system
e.g., an airline reservation--no commitment by the customer
Transactions
Financial
Transactions User
Information
Decisions
Nonfinancial System
Information
Transactions
WHAT IS ACCOUNTING
INFORMATION SYSTEMS?
A. Revenue Cycle
B. Expenditure Cycle
C. Production Cycle
D. Finance Cycle
AIS MIS
Feedback
Internal Internal
Sources of Data End Users
Feedback
Data Source
• Financial transactions that enter to the
system from internal/external
• These data should be first captured by the
system ---- source documents
Transforming the Data into
Information
• Functions for transforming data into
information according to the general AIS
model:
1. Data Collection
2. Data Processing
3. Data Management
4. Information Generation
Data Collection
• capturing transaction data
• recording data into forms – source
documents
• validating and editing the data for
completeness and accuracy
Data Processing
• classifying
• transcribing
• sorting
• batching
• merging
• calculating
• summarizing
• comparing
Data Management
• Storing – assign keys to new record and
store in database
• Retrieving – locating & extracting existing
record e.g. data update / maintenance
• Deleting – Remove obsolete / redundant
records from database
Data Hierarchy
• Data attributes – piece of potential useful
data
• Record – Complete set of attribute for
single occurrence. Can be identified by
primary key
• Files – Complete set of records of an
identical class.
Information Generation
• compiling
• arranging
• formatting
• presenting
WHY STUDY AIS?
• The primary objective of accounting is to provide
information useful to decision makers.
– accounting is an information identification, development,
measurement, and communication process. Students
should know:
the use of information in decision making.
the nature, design, use, and implementation
of an AIS.
financial information reporting.
WHY STUDY AIS?
• Auditors need to understand the systems
that are used to produce a company’s
financial statements.
• Tax professionals need to understand
enough about the client’s AIS to be
confident that the information used for
tax planning and compliance work is
complete and accurate.
WHY STUDY AIS?
Production Revenue
Cycle Cycle
General Ledger/Financial
Reporting System
• Produces financial statements and reports
• Consists of two closely related subsystems:
- General ledger system
- Financial reporting system
General Ledger/Financial
Reporting System
• General ledger system – process the summaries
of transaction cycle activity from the transaction
cycles to update the general ledger control
accounts.
• Financial reporting system – measures and
reports the status of financial resources and
changes in those resources.
Management Reporting
System (MRS)
• Produces special-purpose reports
for internal use – budgets,
variance reports, cost-volume-
profit analyses and report using
current (rather than historical)
cost data.
Example for
Organizational structure
President
Relevant Timely
Reliable Understandable
Complete Verifiable
INFORMATION AND
DECISION MAKING
Characteristics of Useful Information
Relevant - Reduces uncertainty, improves
decision makers’ ability to make
predictions
Reliable - Free from error and bias and
accurately represents the events or
activities of the organization.
Complete - Does not omit important aspects of the
underlying events or activities that is
measures
INFORMATION AND
DECISION MAKING
Timely - Provided in time to enable decision makers
to use it to make decisions
Manufacturing and
Production systems
Types of Business Information Systems
This system provides information about the number of items available in inventory to
support manufacturing and production activities.
Manufacturing and Service Systems
Marketing Information
Systems
Introduction
Marketing was the first functional area to
exhibit an interest in MIS
The marketing information system has
three subsystems; the accounting
information system, marketing research,
and marketing intelligence
Functional information systems: the
conceptual systems should be "mirror
images" of the physical systems
Functional Information Systems Represent
Functional Physical Systems
Functional information systems
Information
Marketing Manufacturing Finance Human resource resource
information information information information information
system system system system system
Marketing A Promotion
research subsystem Users
subsystem B
Environmental sources
A Price
subsystem
Marketing S
intelligence
subsystem E Integrated-
mix
subsystem
The Marketing Information
System (MKIS)
Kotler's marketing nerve center
3 information flows
Internal
Intelligence (from environment)
Communications (to environment)
Kotler’s Information Flows
Marketing intelligence
Internal Environ-
Firm
marketing ment
information
Marketing communications
Marketing Information
System (MKIS) Definition
STAGES
Introduction Growth Maturity Decline
Sales
Volume
Manu- Whole-saler
Supplier Material facturer Material Material Retailer Material Consumer
Premiums
Samplings
Price Package:
Graphics &
Trade promotion Sales function
Salespersons Distribution Assortment
Pacakge assortment
Sales
Availability
Retailer Price
Consumer
Promotion
Advertising
Seasonal
Price Product trend
Trade promotion Sales Price
Salespersons Distribution Advertising
Promotion
Pacakge assortment Price-off coupons
Premiums
Sampling
Competitor Package: Environment
Graphics &
function
Assortment
How Managers Use the MKIS
Subsystem
Integrated
Subsystem
Product Place Promotion Price Mix
Vice-pres of marketing X X X X X
Other executives X X X X X
Brand managers X X X X X
Sales manager X X
Advertising manager X X
Manager mktg research X X X X X
Manager of product planning X
Manager of physical distribution X
Other managers X X X X X
Marketing Managers Are Using the Computer More
for Making the Difficult Price and Promotion Decisions
Product .32
Product .49
1980 1990
Note: The percentages are based on the number of respondents ranking the particular
mix functions first.
Manufacturing and Service Systems
HUMAN RESOURCE
INFORMATION
SYSTEM
HRM – An Introduction
Human Resources is an organizational
function that deals with issues such as
recruitment and selection, training, appraisal,
compensation and performance management
of the employee.
Medical Pension
Records People Administration
Environmental
reporting
subsystem
Human Resources Intelligence
Subsystem
HR has the responsibility for interfacing with the
most environmental elements of any functional
area.
Government -- stay current on legislation. File
reports.
Suppliers -- employment services
Labor unions, local community, competitors --
sources of employees
Global community intelligence
Financial community -- employee planning
Competitor intelligence
FUNCTIONS OF HRIS AND HRMS
AIM
Providing the most satisfying service to the
customer.
These applications make a service
organization efficient and effective in
providing the best service.
Undergoes changes more rapidly than
manufacturing sector.
KOTLER defines it as
Core Applications
Manpower & personnel planning
Maintenance of the service facilities
Resource utilization & analysis
Payroll & financial accounting
Hospital billing and recovery
Critical Control
Applications
Patient lifecycle
Non use of critical resources
Stock outs of drugs
Definition & Purpose of Hospital Information Systems
Patient information
Decision support
Access to information
Improved communications
Advantages of Hospital Information Systems
terminals or workstations
Types of Hospital
Information System
Centralized
This distinction isvs. Decentralized
based on whether
information is kept primarily in a central
computer, or is distributed over a number of
workstations or servers located around the
hospital.
There are variations on this; for example, a
system may be partially centralized but
integrated with powerful and somewhat
independent satellite systems. Examples:
Some systems may centralized certain functions
like billing and accounting in an administrative
facility serving several affiliated hospitals, while
other functions like patient record-keeping are
carried out at the individual hospitals or medical
units.
Other systems may centralize their patient
record-keeping and have smooth exchange of
information with a specialized clinical laboratory
computer system which is mainly independent of
the primary HIS.
Types of Hospital Information System
Business Oriented vs. Patient Oriented
Customer database
Service to the account holders
Service for business promotions
The index monitoring system
Human resource upgrade
Agenda – Efficiency
Improvement
Functions
o Back Office
o Middle Office
o Front Office
Overall Improvements
o Banking Connections/Electronic Banking Platforms
o System Usage
o Optimization of Personnel
Use of Systems
o ERP Systems
o Treasury Software Applications
o Banking Systems
Integration
o System Integration
o Cash, Treasury, and Risk Functional Integration
o Banking Information Integration
Functions – Back Office
Functions – Middle Office
Functions – Front Office
Accounting and Treasury to Bank Process
Browser
Transaction
Manual Execution
Payments
Trade/Deal
Your Bank Integration
Accounting and Information ERP/Treasury Information Platform
Banking Communications
Treasury Group Entry
System(s)
Exchange
Security Information
Debt
Investment
Integration
5 with Treasury and Information Systems
Now it is possible….
The next step is cash flow and forecast integration
The capture of forecasted flows from various entities throughout your state and
capture of intra-day positions of cash from banking partners. Changes of debt and
investment positions.
County
Bank D