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1. NGOs: solutions to empower elder people 2. NGOs: improve communication with elder people 3.

NGOs: to improve opportunities for training and for lifelong learning 4. NGOs: students promoting patients rights 5. NATIONAL: legal framework for elder people treatment and inform them 6. EU: investigate health insurance policies and introduce a standard contract

8. NATIONAL: facilitating dialogue 9. LOCAL: supporting elders to prevent isolation 10. NATIONAL: observatory 11. LOCAL: gathering information about elders needs as bases of policies 12. LOCAL: cooperation between entitled actors 13. NGOs: empowering elders in decision-making process

7. NATIONAL: promote policy on be helped, be helper, help yourself approach

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