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itil-v3362

itil-v3362

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Published by Vivek Sharma

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Published by: Vivek Sharma on May 16, 2012
Copyright:Attribution Non-commercial

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05/16/2012

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ITIL V3
David RatcliffePresidentPink ElephantGeorge SpaldingVP - Global EventsPink Elephant
 
2
ITIL V3© Pink Elephant 2007. All Rights Reserved.
 Agenda
1.Introduction2.ITIL V2 vs V3 Certification3.Service Driven Lifecycle vs.Process Driven: What’s TheDifference4.ITIL V3: An ImplementationRoad Map
 
ITIL V3 Official LaunchLondon, UK June 5, 2007Pink was there!

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