Domains of Successful Managers

Source: Successful Managers Handbook (7th ed.), PDI, 2004.

Thought Leadership o o o o o o Analyze Issues Make Sound Decisions Act Strategically Leverage Innovation Employ Financial Acumen Manage Globally Communication and Interpersonal Skills

Results Leadership o

o Lead Courageously o Show Drive and Initiative o Manage Change o Manage and Improve Processes o Build Realistic Plans o Manage Execution o Focus on Customers
People Leadership o Influence Others

o Engage and Inspire o Build Talent o Coach and Develop Others o Promote Collaboration and Teamwork o Foster Open Communication o Speak with Impact o Listen Attentively o Write Effectively o Establish Relationships o Manage Conflict o Increase Cultural Competence
Self Leadership o Learn Continuously

o Show Adaptability o Establish Trust

2008 Annual Legal and Policy Update Successful Managers