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Las Cuatro Eras de la Gestión de Calidad

Las Cuatro Eras de la Gestión de Calidad

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Published by andres_arias_silva
Descripción de las cuatro eras de la gestión de calidad
Descripción de las cuatro eras de la gestión de calidad

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Published by: andres_arias_silva on May 22, 2012
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10/09/2014

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Hubt ih `b Khtyjôn ih Db`jibi Bniuêt Bujbt Tj`vb
@bt Dxbyum Hubt ih `b Khtyjôn ih `b Db`jibi.2.Ihtbuum``m b yubvêt ih `b Jntshddjôn
? Bs`jdbdjôn ih yêdnjdbt ih jntshddjôn ih `b db`jibi hn dbib sumixdym, bthkxub rxh th ``hvhn bdbem ybuhbt h`hahnyb`ht sbub ajnjajbu huumuht. @b sumixddjôn hn abtb duhô `b nhdhtjibi ih sumixdju sumixdymt ih db`jibidmntybnyh.
5.Ihtbuum``m b yubvêt ih` Dmnyum` ih Db`jibi?
Dmnyum` ih` sumdhtm ih fbeujdbdjôn b yubvêt ih `b khtyjôn ih `mt ibymt. Bs`jdbdjôn ihsujndjsjmt z suâdyjdbt ih sumebej`jibi b `mt sumdhtmt ih fbeujdbdjôn. Ihtbuum``m ih yêdnjdbt ih axhtyuhm. Tx bs`jdbdjôn th `jajyô bmshubdjmnht ih fjnb` ih `ánhb ih sumdhtm.
4.Ihtbuum``m b yubvêt ih` Bthkxubajhnym ih `b Db`jibi?
Ihtbuum``m ih` tjtyhab rxh umihb b` sumdhtm-sumixdym abnxfbdyxubim.Htshdjb`jtybt nm tmn dbsbdht ih khtyjmnbu `b db`jibi smu tá ajtamt. Tjtyhabt ih db`jibi dmam JTM :333 'khtyjmnbu-bthkxubu `mttjtyhabt ih db`jibi* fxhumn ihtbuum``bimt z bs`jdbimt.
9.B yubvêt ih` Amih`m KDY 'Khtyjôn ih Db`jibi Ymyb`
*? Fj`mtmfáb rxh extdb meyhnhu h` dmasumajtm k`meb` ih `b mukbnjbdjôn b yubvêtih `b Sbuyjdjsbdjôn ih `mt has`hbimt, Khtyjôn hfjdb ih `b db`jibi sbub ajnjajbu huumuht, Tbyjtfbdhu b `mt d`jhnyht ih xnb fmuabdmntybnyh smu ahijm ih xnb htyubyhkjb ih yubebom, Dmashyjyjvjibi. @b bs`jdbdjôn dmn êwjym ih `b KDY uhrxjhuh `mt dmnmdjajhnymt ihxn htshdjb`jtyb dmam bxijymuht ih `b db`jibi, m abhtyumt ih` dbaejm, sbub hfhdyxbu h` dbaejm hn `b dx`yxub ih `b mukbnjbdjôn. @b b`ybijuhddjôn iheh htybu axz dmasumahyjib dmn `b dbxtb ih `b db`jibi.
Âuhbt rxh dmntjihubibt nhdhtbujbt sbub `bt sbuyht ih `b KDY?
! Fmuabdjôn z hixdbdjôn
 —
Fj`mtmfáb
 —
D`jhnyht ! Uhtsmntbej`jibi ih `b ijuhddjôn! Sumdhtmt ih `b KDY ! Ghuubajhnybt sbub `b db`jibi ! Dmaxnjdbdjôn ! Dx`yxub
@b KYD Hwjkh?
2.Vb`muht vjtje`ht ih `b mukbnjbdjôn, sujndjsjmt z nmuabt rxh ihehn thu bdhsybibt smu ymimt.5.Mujhnybdjôn hasuhtbujb` dmn xnb htyubyhkjb d`bub, ajtjôn sm`áyjdb ih db`jibi z meohyjvmt dmn sumdhijajhnymt z suâdyjdbt hfjdbdht.4. Uhrxjtjymt d`jhnyh-sumvhhimu d`bubahnyh ihtbuum``bimt.9. Ihamtyubdjôn ih `b sumsjhibi ymimt `mt sumdhtmt z txt sume`habt uh`byjvmt.
@b KDY uhrxjhuh djndm '=* h`hahnymt ih tjtyhab?
 2.H` sumdhtm jnd`xzh ijujkju z biajnjtyubu `mt sumdhtmt ih sumixddjôn.5.@b yhdnm`mkáb jnd`xzh ihyb``ht, dmasmnhnyht m buyádx`mt nhdhtbujmt sbub dxas`ju `b ybuhb.4.@b htyuxdyxub jnd`xzh `bt uhtsmntbej`jibiht jnijvjixb`ht.9.@b ybuhb jnd`xzh `mt yhabt ih db`jibi, `bt fxndjmnht ih yubebom,hyd.
Fbdymuht ih Jas`hahnybdjôn
! @b mukbnjbdjôn? Tj th `jajyb `b KDY b xn ihsbuybahnym sxhih rxh `bt ybuhbt ih dmmuijnbdjôn hnyuh `mt ijtyjnymt ihsbuybahnymtsxhihn vm`vhuth dmas`jdbibt 'nm bs`jdbu KDY smu sbuyht*.! Dmasumajtm ih `b ijuhddjôn ?@b KDY iheh bebudbu ymib `b dmasbòáb, jnd`xjib `b ijuhddjôn rxjhnht ihehn ihamtyubu dmasumajtmdmn `b db`jibi.! Dbaejm ih dx`yxub? H` Uhdmnmdjajhnym b` shutmnb` ahomub `bt dmnijdjmnht ih yubebom z bxahnyb `b tbyjtfbddjôn ih has`hbimt zd`jhnyht. Ht nhdhtbujm xn sumdhtm ih fmuabdjôn sbub `mt uhdjên ``hkbimt.
Dmasbubdjôn ih` vjhom hnfmrxh ih db`jibi - nxhvm hnfmrxh ih db`jibi ymyb`
BnyhtDxas`ju `mt htyânibuht z sumdhijajhnymt ihfjnjimt@b db`jibi ht uhtsmntbej`jibi ih xnmt smdmtIhyhdybu `mt huumuht sumixdjimt hn h` sumdhtmBgmubTbyjtfbdhu `bt hwshdybyjvbt ih` d`jhnyh@b db`jibi ht uhtsmntbej`jibi ih ymimtHvjybu `mt huumuht. Gbdhu `bt dmtbt b `b sujahub 
Uhtxahn
HUBJNSHDDJÔNDMNYUM@BTHKXUBAHNYM IH @B DB@JIBIKHTYJMN DB@JIBI YMYB@HNFMRXHSUMIXDYMSUMDHTMTJTYHABSHUTMNBT

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