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QMS in SMEs

QMS in SMEs

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Published by Alemu Haile

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Published by: Alemu Haile on May 25, 2012
Copyright:Attribution Non-commercial

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05/25/2012

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THE APPLICATION OF TOTAL QUALITY MANAGEMENT WITHINSMALL AND MEDIUM ENTERPRISES.
by
NONXUBAADMINICAR NTOMBEKAYA
Dissertation
 
submitted in fulfilment of the requirements for the degree Master of Technology: Quality
 
in the Faculty of Engineering
 
at the Cape Peninsula University of TechnologySupervisor:
 
P.A. McLaren
 
Co-supervisor:
 
Prof. Dr. J A Watkins D. Phil., D. Com., Ph. D.BellvilleSeptember 2010
 
i
DECLARATION
I, Ntombekaya Nonxuba, hereby declare that the contents of this dissertationrepresent my own unaided work, and that the dissertation has not previously been submitted for academic examination towards any qualification.Furthermore, it represents my own opinions and not necessarily those of theCape Peninsula University of Technology.Signed Date
 
ii
ACKNOWLEDGEMENTS
I wish to thank:My Creator for making the impossible, possible.My husband Wandile Nonxuba for his love, motivation, and support.My son Svuziwe Nonxuba and My nephew Wonga Ngogodo for their support.Cape Peninsula university of Technology for the opportunity and financialsupport.My supervisor Prof. Watkins, for his guidance, motivation and support.

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