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On-demand or On-premise CRM: 10 Things to Consider before Making Your Decision

 
 
 
 
 
Taobao

by Taobao

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Description

Customer relationship management (CRM) has moved to center stage as the business tool of choice for developing purchasing insight, fostering loyalty and driving profitability.
This whitepaper examines the 10 most important considerations associated with CRM software selection. Explore both on-demand and on-premise CRM deployments and how they meet the following criteria:

- Data and application hosting
- Total cost of ownership
- Speed and ease of deployment
- Ease of on-going support and administration
- Front-to-Back-Office Integration
- Customization
- Full Suite CRM
- Mobility
- On-the-ground support
- Deployment Choice

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Date Added

12/26/2008

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