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Table Of Contents

The Development of Modern Management Thought
Historical Overview
The First Industrial Revolution
The Second Industrial Revolution
The Modern Era
The Classical Schools
Introduction
Scientifc Management Perspectives
Application of the Scientifc Principles
Impact of Scientifc Management
Impact on Management
Impact on Labour
Some Negative Responses
Summary and Conclusions
The Structural Perspective
Authority Structures
Weber’s Model of Bureaucracy
Criticisms of Bureaucratic Model
Administrative Management Perspective
Activities of Industrial Concerns
Functions of Management
Principles of Management
References
Online Resource
The Neoclassical School
Mary Parker Follet: 1863–1933
Confict Resolution
Chester Irving Barnard: 1886–1961
Acceptance Theory of Authority
George Elton Mayo: 1880–1949
Summary
The Behavioral School
The Hawthorne Studies (1924–1927)
The Hawthorne Experiments (1927–1932)
The Human Relations Theorists
Abraham Maslow: Hierarchy of Needs
Critique of Maslow’s Theory
Douglas McGregor: Theory X v. Theory Y
Theory X
Theory Y
Frederick Herzberg’s Hygiene-Motivation Theory
Other Human Relations Theorists
Rensis Likert
Chris Argyris
The Extra-Rational Model
Systems and Contingency Theory
The Systems Approach
The Concept of Systems
Applying Systems Thinking to Management
The External Environment
The Internal Environment
The Contingency Approach
Techniques of Administration and Management
Introduction: From Intuition to a Rational Approach
Reference
Decision-Making
Introduction: Decision-Making Throughout the Organization
Types of Decisions
Categories of Decision
Programmed and Non-Programmed Decisions
Steps in the Decision-Making Process
Decision-Making Techniques
Planning
Introduction: The Defnitions
Reasons for Planning
Management by Objectives
Skills Required to Perform Planning Function
References:
Organizing
Theoretical Approaches to Organizing
Types of Organization Structure
The Functional Organization
Advantages of the functional organization
Disadvantages of the functional organization
The Product or Project Organization
The Geographical or Territorial Organization
The Matrix Organization
Coordination
Techniques of Coordination
Lateral or Horizontal Coordination
Ad hoc Meetings
Span of Control
Challenges to Coordination
Staffng
Informal Organizations
Features of the Informal Organization
Leadership
Standards of Behavior
Attitudes and Values
Status System
System of Sanctions
Functions of the Informal Organization
Rapport
Generalized Deference to Authority
The Purpose of the Organization
Avoidance of Responsibility
Personality (Physical and Psychological) Traits
Limitations to Authority
The Use of Authority
Defnition
Effective Leadership
Selecting a Leadership Style
Forces in the Leader
Forces in the Group Members
Forces in the Situation
Characteristics of the Effective Leader
Communication
Direction or Flow of Communication
Vertical Communication
Horizontal or Lateral Communication
Medium of Communication
Oral Communication
Written Communication
Telephone Communication
Techniques for Effective Communication
Communication Barriers
The Human Element
Size and Complexity
Content
Physical Barriers
Psychological Barriers
Managing Communication Barriers
Delegation
Reasons to Delegate
When to Delegate
Barriers to Delegation
Organizational Barriers
Personal Barriers
Techniques for Effective Delegation
Supervision
General Conclusions
Controlling
Purpose of Control in Management
Types of Control
Elements Necessary for Effective Control
Control Techniques
Performance Appraisal
Reasons for Appraisal
Methods of Appraisal
Limitations to Performance Appraisal
Skills Required to Perform Control Function
Managing Time
Defnition of Time
Categories of Time Use
Factors Affecting the Use of Time
Strategies for Managing Time
Organizing Others
Steps in the Change Process
Resistance to Change
Forms of Resistance to Change
Techniques for Managing Change
P. 1
Administration and Management Theory and Techniques

Administration and Management Theory and Techniques

Ratings: (0)|Views: 878|Likes:
Published by AuthorHouseBooks
“Dr. Barrett has integrated
these variables well while
writing a valuable text that
offers strategies and examples
to address managerial and
administrative issues relevant
to any setting. This is a timeless
work, which will be valuable to
students pursuing any aspect of
management or administration,
in any setting or environment,
while challenging the student
and/or manager to develop
new thoughts and ideas about
the management of formal
organizations.” Hermi H. Hewitt
OD, PhD, RN, RM, FAAN
“Dr. Barrett has integrated
these variables well while
writing a valuable text that
offers strategies and examples
to address managerial and
administrative issues relevant
to any setting. This is a timeless
work, which will be valuable to
students pursuing any aspect of
management or administration,
in any setting or environment,
while challenging the student
and/or manager to develop
new thoughts and ideas about
the management of formal
organizations.” Hermi H. Hewitt
OD, PhD, RN, RM, FAAN

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Publish date: Apr 20, 2012
Added to Scribd: May 28, 2012
Copyright:Traditional Copyright: All rights reservedISBN:9781468566963
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