Corporate Intranets Best Practices Report
 A User-Driven Web 2.0 Perspective
 
Razor
shCorporate Intranets Best Practices Report
 A User-Driven Web 2.0 Perspective
By Shiv Singh, Ray Velez and the Enterprise Solutions Practice at Razor
sh.
Executive Summary
1
Introduction
2 About this Report2Burgeoning Expectations3
 The Intranet Maturity Framework 
4Why a Framework?4Describing the Framework5Current State5Key Takeaways6What Does The Framework Look Like?6
Stage 1: Communication & Information-Sharing Intranets
7Current State7Key Takeaways9
Stage 2: Self-Service Intranets
10Current State10Key Takeaways12
Stage 3: Collaboration-Driven Intranets
14Current State15Key Takeaways17
Stage 4: Enterprise Information Portals
18Current State18Key Takeaways20
Corporate Intranets Best Practices Report© Razor
sh, Inc. All rights reserved.
 
Stage 5: Digital Dashboards
22Current State23Key Takeaways24
Stage 6: The Consolidated Workplace Interface
26Current State26Key Takeaways28
 Trends That Will Change Your Intranet
291. All intranets are maturing through the stages292. Intranet ROI will be pushed to the back burner303. Expect intranets to become even more pervasive304. User experience matters at last315. The Ajax revolution hits the intranet316. Blogs come and go but RSS will remain327. Wikis gain prominence and get integrated33
Ideas to Steal from the Consumer World
34
Insights from Intranet Managers
37
 A Quantitative Perspective
39Intranet Usage39Instant Messaging39Collaborative Workspaces40Enterprise Podcasting40Other Findings40 A Word on the ROI Question41
Conclusion
43
© 2006 Avenue A | Razorfish, Inc. All rights reserved.Corporate Intranets Best Practices Report
 
© Razor
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