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100_ch_9

100_ch_9

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Published by aamirusmanlarik

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Published by: aamirusmanlarik on Dec 30, 2008
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05/09/2014

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Information Technology and E-Commerce: Managing Information,Knowledge, and BusinessRelationships
© 2007 The McGraw-Hill Companies, Inc., All Rights Reserved.
McGraw-Hill/IrwinIntroduction to Business
Chapter Nine
 
9 - 2
Chapter 9Information Technology and E-Commerce: ManagingInformation, Knowledge, and Business Relationships1.Distinguish between data, information, and knowledgeand identify the characteristics of useful information.2.Explain the relationship between IT, competitiveadvantage, and profitability.3.Discuss five major IT applications used by companiestoday to build competitive advantage.4.Differentiate B2B commerce and B2C Commerce5.Identify the major hardware and software components of IT and E-Commerce and describe how they have evolvedover time.
 
9 - 3
Chapter 9Information Technology and E-Commerce: ManagingInformation, Knowledge, and Business Relationships
Information Technology
Computer and communications hardware and software combined with
The skills of the designers, managers, users
Applied to acquire, define, input, arrange, organize, manipulate, storeand transmit
Facts, data and information
To create business knowledge and promote organizational learning

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