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Final Approved Aero Qa Edits for the Field II

Final Approved Aero Qa Edits for the Field II

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Published by InsideSprintNow
Virgin Mobile iPhone Q&A
Virgin Mobile iPhone Q&A

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Published by: InsideSprintNow on Jun 07, 2012
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HIGHLY CONFIDENTIAL – DO NOT DISTRIBUTE EXCEPT TO AERO
This is designed to help answer basic questions and should not beforwarded or sent in total externally.
Q&A: iPhone Coming to Virgin MobileBasic Product & Plan InfoQ: Which devices will be available on Virgin Mobile? How much do thedevices cost?
Here are the prices for Virgin Mobile’s iPhone products:
iPhone 4S with 16GB will cost $649.99
iPhone 4 with 8GB will cost $549.99With our unlimited data plans ranging from $35 - $55 per month, customers canrealize true cost savings in the long run. Customers who register a payment vehicle[credit/debit card or PayPal] and set it for automatic payment will receive a $5 permonth discount on the monthly plan
Q: What are the monthly price plans for Virgin Mobile’s iPhone devices?
iPhone 4S and iPhone 4 will work on Virgin’s Beyond Talk plans which includeunlimited data and messaging, without a contract.
Beyond Talk PlanAnytime MinutesMessaging & Data*
$35 / month300Unlimited$451200Unlimited$55Unlimited Unlimited*Beyond Talk Plans include 2.5GB/month of full-speed data per month.
However,
customers who register a payment vehicle [credit/debit card or PayPal]and set it for automatic payment will receive a $5 per month discount on themonthly plan, bringing the iPhone plan on Virgin Mobile available for as low as $30per month with unlimited data and messaging. That could mean a savings of morethan $1000 vs. a two-year contract plan, and a savings of more than $400 vs. theother prepaid carrier
Q: Is there a mobile hotspot option?
Yes, customers can add a Mobile Hotspot for an additional $15 per month. Itprovides 3.5GB/month of 3G service, supporting up to five Wi-Fi enabled devicessimultaneously (pricing excludes taxes and surcharges).
Q: Will 4G service be available on the iPhone or will it just be 3G?
iPhone 4S on Virgin Mobile will operate on Sprint’s Nationwide 3G Network whichreaches more than 276 million people for data services and more than 280 millionpeople for voice services. The network is widely recognized for its enduringdependability and very strong performance. When our 3G network dependability ispartnered with our unlimited data plans, we believe we are offering the winningiPhone combination to consumers.
 
HIGHLY CONFIDENTIAL – DO NOT DISTRIBUTE EXCEPT TO AERO
Q: Is the International SIM locked or unlocked for Virgin Mobile iPhone 4Scustomers?
iPhone sold by Virgin Mobile will be locked to their network and will not be able tobe used when located outside the US.
Q: Can I upgrade to an iPhone 4S from Virgin Mobile and keep my existingplan?
The iPhone 4/4S will only be available on Virgin Mobile’s current Beyond Talk planswhich start at $35/month. Any existing customer who upgrades to any smartphonereleased after May 27, 2012 will be put on the Beyond Talk plans regardless of what plan they may have been on an earlier device.
Q: Can I port my existing cellphone number to a new iPhone?
Of course, bring your Virgin Mobile phone number or existing number from anycarrier over.
Q: What are your international rates?
International rates on iPhone are the same as our Beyond Talk international rates,low international talk rates to over 200 countries
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International Text rates are
$0.15 per international SMS message inbound/outbound. More information isavailable athttp://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans.jsp
Q: Will Virgin Mobile’s iPhone devices allow simultaneous voice and data?
Yes, Virgin Mobile’s iPhone devices will allow it over Wi-Fi.
Q: What kind of data speeds can be expected on Virgin Mobile’s iPhone?
All Beyond Talk plans include 2.5GB/month of full speed 3G data. After thatmilestone is marked, customers may experience reduced speeds.
Q: When and where will Virgin Mobile customers be able to buy iPhone 4Sand iPhone 4?
iPhone will become available atwww.virginmobileusa.com, Best Buy, Radio Shackand select local retailers on June 29, 2012.
Q: Will the iPhones on Virgin Mobile be available in Sprint stores? Or Applestores.
No
Q: Why would I spend over $500/600 for an iPhone that I can only use onVirgin Mobile?
Some customers may choose to purchase an iPhone without a contract in orderto pay less each month. Others may be unable to pass the necessary creditchecks for a contract plan. With Virgin Mobile USA’s Beyond Talk unlimited dataplans starting at $35/month, customers can realize real savings over time.
With the $5 per month discount, unlimited data and messaging plans starting
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International calls are charged at the international per-minute rate for the country you're calling plus your standardairtime rate.

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