Abbreviations and Acronyms
BNWPPBankNetherlandsWaterPartnershipProgramBPDBusinessPartnersorDevelopmentBQBilloQuantitiesCDSCityDevelopmentStrategyCRCCitizenReportCardESMAPJointUNDP/WorldBankEnergySectorManagementAssistanceProgrammeFGDFocusGroupDiscussionICLEIInternationalCouncilorLocalEnvironmentalInitiativesIIEDInternationalInstituteorEnvironmentandDevelopmentLAVRLACLakeVictoriaRegionLocalAuthoritiesCo-operationNWASCONationalWaterSupplyandSanitationCouncil,ZambiaOFWATU.K.OfceoWaterServicesPACPublicAairsCentrePIUProjectImplementationUnitPMUProjectManagementUnitULBUrbanLocalBodyUMPUrbanManagementProgrammeUN-HABITATUnitedNationsHumanSettlementsProgramme
March 2008Lake Victoria Region Water and Sanitation InitiativeUnited Nations Human Settlements ProgrammeUN-HABITAT P.O Box 30030, Nairobi, KenyaTel: (254 20) 7623143Fax: (254 20) 7623588www.unhabitat.org
Acknowledgements
Principal author: Pireh Otieno Editors: James Ohayo and Tom Osanjo Design and layout: Daniel VilnerssonSponsor: Lake Victoria Water and Sanitation Programme Printed at UNON/Publishing Services Section/Nairobi
Disclaimer
The designations employed and the presentation o the material in this publication do not imply the expressiono any opinion whatsoever on the part o the Secretariat o the United Nations concerning the legal status o any country, territory, city or area or o its authorities, or concerning the delimitation o its rontiers or bounda- ries, or regarding its economic system or degree o development.The views expressed and the inormation and data given in this publication do not necessarily reect thoseo the United Nations. Mention o frms’ names and commercial products does not imply the endorsement o UN-HABITAT. Excerpts rom this publication may be reproduced without authorisation, on condition that the source is in-dicated.Cover photo © UN-HABITAT HS: 989/08E ISBN: 978-92-1-131984-2© United Nations Human Settlements Programme (UN-HABITAT), 2008. All rights reserved