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1. 2. 3. 4. 5. Definition of Hoshin Kanri History of Hoshin Kanri Introduction to Hoshin Kanri Implementing Hoshin Kanri Summary
Hoshin Kanri
Hoshin Kanri is a step-by-step planning, implementation and review process for managed change. It is a systems approach to the management of change in critical business processes. Hoshin Kanri is a proven technique that helps organizations focus efforts and achieve results.
Introduction: Process
Top Management sets the overall vision and the annual high-level policies and targets Each level pass on targets to the next level.
Each level under top management is, in turn, involved with the level above it to make sure that its proposed strategy corresponds to requirements. At each level down, managers and employees participate in the definition, from the overall vision and their annual targets, of the strategy and detailed action plan
2009 Factory Strategies Group LLC. All rights reserved.
Regular reviews take place to identify progress and problems, and to initiate corrective action.
Critical Behaviors
Leadership must take steps to close the gap between todays performance and an organizations vision. People seem to need either a crisis or goals to achieve extraordinary outcomes. Research shows that performance-focused management practices can increase performance by at least 30-40%* Hoshin combines long and short-term planning methods with quality and objective management methods to produce a plan-to-do-act cycle.
*Julia Graham: Developing a Performance-based Culture The Journal for Quality and Participation, 2004
Fundamental Systems
There are two management systems fundamental to Hoshin: daily and cross-functional management systems.
Daily Management System deals with the operation and monitoring of micro work processes supports identification of task level work, creation and improvement of task level work processes, supports subject matter experts provides communication to management and cross functional work team encourages participation and involvement
2009 Factory Strategies Group LLC. All rights reserved.
Cross-Functional Management System The improvement of processes spanning the entire organization Addressing issues such as product or service quality Lean Six Sigma is one example Critical to the management of an organizations vision and mission, identification and management of cross-functional work processes, and issues and cross-functional work process improvements
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