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Apple Timecapsule Tung

Apple Timecapsule Tung

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Published by shaylin_clark

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Published by: shaylin_clark on Jun 15, 2012
Copyright:Attribution Non-commercial

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07/10/2013

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No.SURREYREGISTRY
INTHEPROVINCIALCOURTOFBRITISHCOLUMBIA
BetweenPERMINDERS.TUNGClaimantAndAPPLECANADAINC.Defendant
NOTICEOFCLAIMPart1:STATEMENTOFFACTS
1.ThePlaintiff,PerminderS.Tung(hereinafterthe"Plaintiff')isalawyerandresidesat8380171StreetintheCityofSurrey,intheProvinceofBritishColumbia.2.TheDefendantAppleCanadaInc.(hereinafter"Apple")isacompanyincorporatedunderthelawsofOntario,CanadaandisregisteredasanextraprovinciaicompanyunderthelawsofBritishColumbia.AppleCanadaInc.hasitsHeadOfficeatSuite350-10851ShellbridgeWay,intheCityofRichmond,intheProvinceofBritishColumbia,andanattorneywithinBritishColumbiaatSuite2900-550BurrardStreet,intheCityofVancouver,intheProvinceofBritishColumbia.3.Pursuanttoacontract,partwrittenandpartoral,betweenthePlaintiffandApple,datedJune19,2009,thePlaintiffpurchasedaTimeCapsule500GBwithpartnumberMB764
AMI
A(hereinafterthe"TimeCapsule").4.ThePlaintiffexpresslyorbyimplicationmadeknowntoApple,anditsrepresentatives,theparticularpurposeforwhichtheTimeCapsulewasrequired.Particularsofwhichinclude,butarenotlimitedto:
 
-2-a.astrongandreliableWi-Fiwirelessrouter;b.areliableback-upharddrivethatwillsecurelystoredatafortwomacbooksandaniPhone;andc.iftheproductweretofail,thestoreddatawouldberetrievable.5.ThePlaintiffreliedonApple,itsskillandjudgment,andthatofApple'ssalesrepresentatives.6.TheTimeCapsuleisaproductthatissoldinApple'susualcourseofbusiness,amongstnumerousothertechnologicaldevices.Appleismarketedasanindustryleaderandtechnologicalinnovator.7.OnoraboutMay14,2012thePlaintiffdiscoveredthattheTimeCapsulewaspoweredoffandnolongerfunctioningasusual.8.OnoraboutMay16,2012thePlaintiffcalledApple'stechsupportwhorefusedtotroubleshootthematterastheproductwasallegedtobenolongerunderwarranty.9.OnoraboutMay17,2012thePlaintifftooktheTimeCapsuleintoSimplyComputing,Langley,anauthorizedAppledistributor.ThePlaintiffwastoldbySimplyComputingrepresentativestotaketheTimeCapsulebacktotheoriginalAppleStorewhereitwaspurchased.10.OnoraboutMay23,2012thePlaintiffattendedascheduledappointmentwiththe"GeniusBar"atAppleStore,PacificCentre.EricBrooke,describedas"Genius"onhisbusinesscard,inspectedtheTimeCapsule.
Mr.
BrookeindicatedthatthedataintheTimeCapsulewaslostandunretrievable.
Mr.
Brookeadmittedthattheproducthashadnumerousissues,whichweredueinparttodesignflaws.HeindicatedthataproductrecallhadtakenplaceontheTimeCapsule,butthatmyparticularmodelwasoutsideoftherecalltimeframe.
Mr.
BrookeofferedonbehalfofAppletoreplacetheproductfor$252plustax.ThePlaintiffrejectedthatoffer.11.ThePlaintiffinvestigatedtheissueonApple'swebsiteandlearnedthatasignificant

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