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BI Roles Skills

BI Roles Skills

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Published by Arun Sharma

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Published by: Arun Sharma on Jun 16, 2012
Copyright:Attribution Non-commercial

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05/13/2014

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BI Roles & Skills
WWW.CUSTOMERS-DNA.COM | BI ROLES & SKILLS| FULL VERSION | SEPT 2010
BI Roles & Skills
Introduction
A BI team should have both Technology-oriented staff and thoseindividuals (business-oriented staff) who can view "the bigpicture," but are also able to "think out of the box" and be creativeenough to ask different questions.
Technology Oriented
Candidates should exhibit mastery of the current infrastructure,and have the skills needed to draw out the business intelligence tobe gained through linking the established technology, adding newfunctionality, deploying integration applications or initiating otherIT efforts.
Technical Skills
BI tools and technologies (Cognos, BO etc.)
understanding,development, deployment, support and maintenance ofdiverse business tools and technologies (such as analyticapplications, corporate performance management, datamining, reporting or custom business intelligenceapplications).
SQL programming, DBMS: Oracle, Sybase, Data Mining andStatistical tools Expert (Clementine, SPSS, Minitab etc.) andknowledge of a CRM platform (as Siebel MKT or other.)
Data quality
Creation of an Internal Audit Mechanism tomonitor data arriving (Target System) from various externalsources (Source System) using certain Key PerformanceIndicators ( KPIs ) on a daily basis in order to early identifyproblems and act upon them.
Data integration
skills and experience with deploying andusing data integration tools to implement data acquisition,transformation, movement and delivery.
Database architecture
ability to create and design
databases’ architecture loading data from various data
sources (such as data warehouses, billing systems, CRMplatforms etc.).
Information architecture
establishing the principles bywhich data management and content management activitiescan be executed, and establishing the goals, objectives andstandards of the organization's information architecture. Thearchitect should be able to provide diverse options to addressa need based on budet, time and resources.
Contents
Introduction 1Technology Oriented 1Business Oriented 2
 
 
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BI Roles & Skills
Full Version 1.0
Data modelling
the ability to create, document, reconcile and maintain logical andphysical models, reflecting the state and use of data across the business.
Project management
experience of running and coordinating strategic IT projectsthat include both internal resources and outsourcing.
Communications and Personal Skills
It is important, even then for technology-oriented staff, the ability to communicate effectivelywith individuals at all levels and from different departments.
Personal Skills
Strong skills in collaboration, listening and communication.
Empathy and respect for diverse users at every level of the business.
Ability to champion new ideas.
Ability to take a broad view of the many applications and business processes essentialto running the business.
Find opportunities that drive business value (including sourcing and delivery models).
Business-oriented
Analytical Skills
Ability to understand and analyze all the available data within the business.
Ability to work with the IT department to help identify data for a specific analysis orapplication.
The skills to build the capability for online analytical processing or multidimensionalanalysis.
A proven ability to research business problems and create models that help analyzesthese business problems.
The ability to explore the data and discover patterns, meaningful relationships,anomalies and trends.
Experience in using a palette of techniques, ranging from simple data aggregation viastatistical analysis to complex data mining.
Process and technology fluency with key analytic applications (for example, customerrelationship management, supply chain management and financials).
The skills to train users to transform data into action-oriented information and to usethat information correctly.
Advanced Data mining: ability to use data mining tools (Clementine, SPSS, SAS etc) inorder to run complex CRM projects (Segmentation, churn prediction, cross/up sellingprediction models using sophisticated algorithms as Logistic regression, neuralnetworks and decision trees)
Technical Skills
High level of SQL programming and DBMS: Oracle, Sybase, Expert in Data Mining andStatistical tools (Clementine, SPSS, Minitab etc.) and High level knowledge of a CRMplatform (as Siebel MKT or other.)

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