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Project on Employee Engagement

Project on Employee Engagement

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Published by veenaaski

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Categories:Types, Research
Published by: veenaaski on Jun 18, 2012
Copyright:Attribution Non-commercial

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09/21/2012

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G5 SOLUTIONS
CHAPTER 1
Executive Summary
Introduction
Literature Review
Purpose of the Study
Scope of the study
 
 Belgaum Institute of Management Studies
1
 
 
G5 SOLUTIONS
Objectives of the studyEXECUTIVE SUMMERY 
Business process outsourcing or BPO in India has evolved from its early 'sweat-shop'image to the status of a strategic differentiator in the global marketplace. Businessprocess outsourcing has changed the way the world does business.If you create a company where employees enjoy coming to work as much as goinghome, and where there's a high level of engagement, mutual trust and respect, no onecan beat you. The driving philosophy behind Winning Workplaces has always been thatinvesting wisely to build a healthy, collaborative work culture not only benefitsindividual employees, it just makes good business sense. . This year, over a two-month span, TIME magazine has run a couple of articles abouthow executives are making the connection that employee engagement is key tobusiness success. Even in these lean times, employers are investing significantresources in order to create the kind of work cultures where employees are routinelyinspired to "go the extra mile." People used to think HR was just a cost center and not asource of value creation." In fact, in direct contrast to this mindset, but hr is the criticaltool for business success and it bridges a gap between management and employeesand ensures achievement of organizational objectives.G5 solutions is a Bo situated in Belgaum G5 Solution is an IT enabled service companyfocusing on Customer Service, E-based services and Business Process Outsourcing, anoffshoot of Shri Krantiveer Sangoli Rayanna Co-operative Society Belgaum Karnataka.The study contains the profile of the company, organization structure. The informationwas collected through company website primary data and secondary data source. 
 Belgaum Institute of Management Studies
2
 
 
G5 SOLUTIONS
 This project speaks about employee involvement and their commitment towards theorganization to achieve the organizational goals. The extent that an employee believesin the mission, purpose of the organization and demonstrates that commitmentthrough their actions as an employee and their attitude towards the employer andcustomers. Employee engagement is high when the statements and conversations heldreflect a natural enthusiasm for the company, its employees and the services provided. The Objective of Employee engagement is to Engage and involve all employees to findout how they feel about working for organization effectiveness and make improvementstogether for the overall success of our people and company.Method of collecting the data was through questionnaire & personalinteraction & secondary data through company websites. For the purpose of the study,50 people have been chosen as a sample size. Data collected was tabulated & SPSSsoftware will be used to derive conclusion.Through this it is found that most of the employees are satisfied with their job and areinterested to be continued in a same company and management it providing suitablefacilities but employees have some expectations like clear career goals and paths andthe clear expectations of the company by employees and need better understandingand team work and they feel proud of being a part of G5 Solutions.So management can conduct weekly open sessions meetings and suggestion box sothat employees can share their ideas and views and management after implementationmanagement has to communicate to employees and even can provide yoga andmeditation facilities to d-stress the employees. And implement the reward andrecognition tools to appreciate and motivate employees like certificate, greetingsputting the employees name on notice board or party are small tool but makes a bigdifference to motivate the employees. 
 Belgaum Institute of Management Studies
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