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Chap09

Chap09

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Published by Saad Masood

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Published by: Saad Masood on Jun 18, 2012
Copyright:Attribution Non-commercial

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06/18/2012

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 © 2006 Prentice Hall, Inc.
9
 –
1
 
Operations
Management
Chapter 9
 –
 Layout Strategy
 © 2006 Prentice Hall, Inc.
PowerPoint presentation to accompany Heizer/RenderPrinciples of Operations Management, 6eOperations Management, 8e
 
 © 2006 Prentice Hall, Inc.
9
 –
2
Innovations at McDonald’s
 
Indoor seating (1950s)
Drive-through window (1970s)
Adding breakfast to the menu(1980s)
Adding play areas (1990s)
Three out of the four are layout decisions! 
 
 © 2006 Prentice Hall, Inc.
9
 –
3
McDonald’s New Kitchen
Layout 
Fifth major innovation
Sandwiches assembled to order
Elimination of some steps, shortening ofothers
No food prepared ahead except patty
New bun toasting machine and new bunformulation
Repositioning condiment containers
Savings of $100,000,000 per year in foodcosts

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