Welcome to Scribd, the world's digital library. Read, publish, and share books and documents. See more
Download
Standard view
Full view
of .
Save to My Library
Look up keyword
Like this
21Activity
0 of .
Results for:
No results containing your search query
P. 1
Quality Assurance -5 tips

Quality Assurance -5 tips

Ratings:

4.67

(3)
|Views: 3,234 |Likes:
A brief slide presentation with only 12 slides--on what is QA ? What QA is not? The importance of process control, 5 practical tips including,customer focus,training in Quality,training for the skills,defects analysis and so on,with a few aspects of methodology mentioned ,including the "magnificent seven tools,"two books suggested for further reading and reference.
A brief slide presentation with only 12 slides--on what is QA ? What QA is not? The importance of process control, 5 practical tips including,customer focus,training in Quality,training for the skills,defects analysis and so on,with a few aspects of methodology mentioned ,including the "magnificent seven tools,"two books suggested for further reading and reference.

More info:

Published by: Dr Srinivasan Nenmeli -K on Jan 07, 2009
Copyright:Attribution Non-commercial

Availability:

Read on Scribd mobile: iPhone, iPad and Android.
download as PPT, PDF or read online from Scribd
See more
See less

01/14/2013

pdf

original

 
QA NKS1
 
 
Quality Assurance--5 tips
 What is not QA?
Srinivasan Nenmeli-K 
 
QA NKS2
 
 
 What is not Quality Assurance?
Dear Friends,Firstly , let me answer this question.Even after half a century of Deming's, Juran's andFeigenbaum's work ,there is still mix up in the minds of practising engineers and managers about: "What is QA?"Testing and inspection are not QA work.They are 'quality control' work ---just QC.They are needed, but as you 'install' QA programs, QC mustdecrease--period.QC is "finding defects and fixing it"--defect detection in thefirst place..That is not QA! You will do QC at various stages mainly to weed out defectives--defective products...Won't you like to reduce this weeding work? That is achieved by QA.[in many industries, the QC andQA roles are mixed up.QA people do only never ending QC
 
QA NKS3
 
 
 What is Quality Assurance?
QA is Defect prevention, not defect detection.
QA is process oriented, not just product oriented
QA is finding the causes and installing 'preventionsystems'
QA requires training of all employees at various jobs
QA focuses on 'customer satisfaction'--not inspectorsatisfaction
QA keeps looking at customer feedback andresponsesQA is delighting the customer,not justfighting your competitior.

Activity (21)

You've already reviewed this. Edit your review.
1 hundred reads
1 thousand reads
Monica Amezquita liked this
Shabeena Tajin liked this
Mahmoud Ramadan liked this
Mahmoud Ramadan liked this
Chikezie Onwukwe liked this
Kay Bryant liked this
Erick Lucas liked this
johnsonkk125 liked this

You're Reading a Free Preview

Download
/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->