City delivery operations.
To assess districts using fewer carrier street hours than projected. Carrier street time (or street hours) is time acarrier spends delivering mail and not inthe office. Routes have a base or projected street time that is, on average,5 to 6 hours. When a route
hours are under its base street time, thetime is referred to as
Opportunities exist to improve streetefficiency in districts using fewer thanthe projected carrier street hours. In the10 districts reviewed, we found morethan 500,000 street hours wereprojected than needed during fiscal year 2011. This created an excess capacityof 33 city routes and vehicles. Excesscity routes exist because somemanagers are not concerned withlocations using fewer than the projectedhours and routes are not alwayseliminated or consolidated. Byeliminating the 33 city routes andtransferring vehicles to rural deliveryoperations, the U.S. Postal Servicecould reduce rural delivery costs by$250,110 a year, or $500,220 over 2 years. This audit also identified assetsat risk totaling $45,912 in two deliveryunits due to inadequate assetsafeguards. Management immediatelyinitiated corrective action on thesesecurity matters.
We recommended that managers in the10 districts eliminate 33 excess citydelivery routes and reallocate theassigned delivery vehicles to ruralroutes. We also recommended that the10 district managers continue to reviewthose delivery units consistently usingfewer than the projected street hoursand make appropriate routeadjustments, eliminations, andconsolidations.
Management in all 10 districts agreedwith the recommendations, findings, andmonetary impact. Management plan totake corrective action by June 2013.
commentsto be responsive to our recommendations
June 19, 2012
Report Number DR-AR-12-002