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ANALISIS KEPUASAN PELANGGAN DAN KUALITAS PELAYANAN DALAM MEMBERIKAN PELAYANAN KESEHATAN DI RUMAH SAKIT MENGGUNAKAN METODE IMPORTANCE PERFORMANCE ANALYSIS DAN POTENTIAL GAIN IN CUSTOMER VALUE’S (STUDI KASUS RS PKU MUHAMMADIYAH CABANG YOGYAKARTA)

ANALISIS KEPUASAN PELANGGAN DAN KUALITAS PELAYANAN DALAM MEMBERIKAN PELAYANAN KESEHATAN DI RUMAH SAKIT MENGGUNAKAN METODE IMPORTANCE PERFORMANCE ANALYSIS DAN POTENTIAL GAIN IN CUSTOMER VALUE’S (STUDI KASUS RS PKU MUHAMMADIYAH CABANG YOGYAKARTA)

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Published by KARYAGATA MANDIRI






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Published by: KARYAGATA MANDIRI on Jun 23, 2012
Copyright:Traditional Copyright: All rights reserved

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11/25/2013

 
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