Optimizing Service and Eciency
Like many urniture retailers, El Dorado Furniture o Miami, Florida relies on their supply chainto keep inventory moving and customers happy in a competitive and sometimes ckle market.RedPrairie solutions have helped El Dorado and other urniture retailers improve customer serviceand eciency, and manage the operational issues unique to the urniture industry. Standardinteraces to ERP systems widely used in this sector ensure these benets are achieved quickly,without expensive systems integration work.
Best Service at Least Cost >
Choosing urnitureor the home is a very personal experience, oteninvolving considerable investment in time andhousehold budget. It is understandable customersdemand the highest level o quality and service.They expect wide selection, products that canbe treated or customized on demand, ast,accurate delivery, and the ability to reuse orreturn goods easily.The challenge acing retailers is providing this levelo service cost eectively, while managing behindthe scenes operational issues like rapidly changingproduct lines, easily damaged inventory, and highlabor and other overhead costs.Against this backdrop, supply chain operationsand technology can help drive eciencies ininventory warehousing and distribution, as wellas creating competitive advantage throughimproved, more fexible customer service.RedPrairie solutions or urniture retail are in useat dozens o sites across the U.S. and Europe.Warehouse Management/HF, RedPrairie’s warehousemanagement system specically designed orthe urniture industry, enables customers to trackinventory, monitor returns and improve productivity.And because it comes with pre-built interacesto the GERS sotware widely using in this industry,as well as to other leading ERPS systems, the typicalintegration headaches go away.Other RedPrairie applications or urniture enableretailers to manage yard operations, control andrecoup the cost o special services such as applyingcustom nishes, manage delivery feets, and givecustomers real-time order and delivery statusinormation online.
“I could go on for days about RedPrairieand Warehouse Management/HF.It manages our entire warehouseoperations, and the results generated regarding productivity and customer service have been nothing short of spectacular. Not to mention the level of service provided by RedPrairie.They have treated our company asif it were their own.”
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