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Dysfunctional Effects of ERP Systems - An Executive Summary

Dysfunctional Effects of ERP Systems - An Executive Summary

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Published by Dr. Kerem Koseoglu
ERP systems provide electronic tools to implement “Tayloristic” principles. Do they also have dysfunctional effects on employees?
ERP systems provide electronic tools to implement “Tayloristic” principles. Do they also have dysfunctional effects on employees?

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Published by: Dr. Kerem Koseoglu on Jun 27, 2012
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06/27/2012

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Dysfunctional Effects of ERP Systems
An Executive Summary
Dr. Kerem Köseo
ğ
luhttp://kerem.koseoglu.info The purpose of this research was to investigate potential dysfunctional effects of ERPsystems on white collar employees.In times of industrialization; Friedrich Taylor lay the foundations of scientific manage-ment over blue collar workers, which would later be called as “Taylorism”. His approachinvolved worker specialization, standardization of working methods, managerial supervi-sion & decision making and corporate power imbalance; but had some dysfunctional con-sequences such as task oversimplification, decreased creativity & self-esteem, alienationand dehumanization.In the information age, ERP systems provide electronic tools to implement the same“Tayloristic” principles. Do they also have the same similar dysfunctional effects on em-ployees?To find an answer, a questionnaire has been distributed among 310 SAP users fromvarious countries, and the results have been analyzed.
 
Turkey %76Germany %15USA %3Belgium
 
%2England%1Turkmenistan
 
%1Czech%1Sweden
 
%0
Operative%37Reporting%16
 
Decision%12Consultant%10Technical%10Data Entry %6Programming%6Project Manager%3
Dysfunctional Effects of ERP Systems
"
lu http://kerem.koseoglu.info
 

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