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Lecture 1-Introduction to Communication

Lecture 1-Introduction to Communication

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Published by Karan Doshi

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Published by: Karan Doshi on Jun 29, 2012
Copyright:Attribution Non-commercial

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03/05/2014

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COMMUNICATIONSKILLS
Sagaljit Kaur
 
COURSE CONTENT
Introduction to Communication: Definition, Role, Purpose, Importance, TypesCommunication Process
7c’s of Communication
 Barriers to communication, Channels of communicationOral & written communication, listeningNonverbal communication, Body Language, Paralanguage
Writing Techniques, Report Writing, Writing CV’s.
 Group Discussion & InterviewCommunication Technology
 
REFERENCE BOOKS
Business Communication : Urmila Rai & S. M. RaiBusiness Communication : R. C. BhatiaBusiness Communication : M. K. SehgalBusiness Communication : P. D. Chaturvedi

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