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62738514 Shahjalal Islami Bank Internee Report

62738514 Shahjalal Islami Bank Internee Report

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Published by Evilboy Evilguy
HR report
HR report

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Published by: Evilboy Evilguy on Jun 30, 2012
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05/07/2013

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 Assessing Customer Satisfaction of Shahjalal Islami Bank Limited (Keraniganj Branch)
 
Md. Azim FerdousBBA Program, 2008 (11
th
Batch)Roll No: 121SupervisorMrs. Rubina Maleque Associate ProfessorDepartment of Management StudiesFaculty of Business StudiesUniversity of DhakaNovember, 2009
 
 Page | IIDate: November 15, 2009 To The Senior Vice PresidentHead of HRDHuman Resources DivisionShahjalal Islami Bank Ltd.Head Office10 Dilkusha C/A, Dhaka. Through- The FAVP & Manager, Shahjalal Islami Bank Ltd., Keranigonj Branch.
Subject: Submission of Internship Report.
Dear Sir,
I am hereby submitting you my internship report on ―
 Assessing Customer Satisfactionof Shahjalal Islami Bank Limited (Keraniganj Branch)
as required by my internshipappointment letter (SJIBL/HRD/HO/2009/1484/7) dated September 15, 2009.
I‘
m really thankful to you for giving me the opportunity to execute my internshipprogram at the bank. I respectfully acknowledge your help that you so kindly accordedto me during the course of my internship program.
I‘m also grateful for allowing my 
access in necessary information for preparing this report. Working for this report during my internship program has definitely enriched my knowledge and experience in practical field
. Despite some limitations I‘ve tried my 
best to prepare this report as a decent one. Your kind acceptance of this report will be highly appreciated and should you needany assistance in interpreting the report, please call me; I am at your service.Sincerely yours- __________________ Md. Azim FerdousBBA-11th Batch, Roll No: 121Department of Management StudiesUniversity of DhakaMobile No: +88 0193 393 797
 
 Page | III
Preface
I would like to thank my internship program supervisor Mrs. Rubina Maleque for herprudent guidance and instruction that enabled me to accomplish the internship reportsuccessfully.I would like to thank the manager of Shahjalal Islami Bank Limited (KeraniganjBranch) for giving me the opportunity to execute my internship program at the bank and for allowing my access in necessary information for preparing this report. I wouldalso like to express my immense gratitude to all of the officers of Shahjalal IslamiBank Limited who not only helped me a lot to prepare this report but also helped me with their guidance and by sharing their invaluable knowledge throughout my entireinternship program.

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