Page | IIDate: November 15, 2009 To The Senior Vice PresidentHead of HRDHuman Resources DivisionShahjalal Islami Bank Ltd.Head Office10 Dilkusha C/A, Dhaka. Through- The FAVP & Manager, Shahjalal Islami Bank Ltd., Keranigonj Branch.
Subject: Submission of Internship Report.
I am hereby submitting you my internship report on ―
Assessing Customer Satisfactionof Shahjalal Islami Bank Limited (Keraniganj Branch)
as required by my internshipappointment letter (SJIBL/HRD/HO/2009/1484/7) dated September 15, 2009.
m really thankful to you for giving me the opportunity to execute my internshipprogram at the bank. I respectfully acknowledge your help that you so kindly accordedto me during the course of my internship program.
I‘m also grateful for allowing my
access in necessary information for preparing this report. Working for this report during my internship program has definitely enriched my knowledge and experience in practical field
. Despite some limitations I‘ve tried my
best to prepare this report as a decent one. Your kind acceptance of this report will be highly appreciated and should you needany assistance in interpreting the report, please call me; I am at your service.Sincerely yours- __________________ Md. Azim FerdousBBA-11th Batch, Roll No: 121Department of Management StudiesUniversity of DhakaMobile No: +88 0193 393 797