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Jyotsna PPT on Employee Job Satisfaction

Jyotsna PPT on Employee Job Satisfaction

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Published by bteegala

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Published by: bteegala on Jul 01, 2012
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07/01/2012

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JYOTHSNA
2225110107
EMPLOYEE JOB SATISFACTIONA STUDY AT ICICI PRUDENTIAL LIFE INSURANCECO.LTD
 
ABOUT ICICI PRUDENTIAL
ICICI Prudential Life Insurance Company is a joint venture between ICICI Bank - one of India'sforemost financial services companies-and Prudential plc - a leading international financial servicesgroup headquartered in the United Kingdom.
Total capital infusion stands at Rs. 47.80 billion (4780 crore), with ICICI Bank holding a stake of 74% and Prudential plc holding 26%.
ICICI Prudential was amongst the first private sector insurance companies to begin operations inDecember 2000 after receiving approval from Insurance Regulatory Development Authority(IRDA).
It has a network of approximately 1,400 offices and over 1,75,0000 advisors, as at June 30, 2011. Inaddition to this, we also have over 5000 distribution touch-points and over 10,000 servicing touch-points across the country.
 
EMPLOYEE JOB SATISFACTION
According to Kusku
, employee job satisfaction reflects the degree to which the individual’s needs and
desires are met.
Bullock (1952
) defined job satisfaction as an attitude, which results from balancing and summation of many specific likes dislikes experienced in connection with the job.
Employee satisfaction drives customer satisfaction
Employee satisfaction is also a prerequisite for staff retention.
 Measures to improve employee job satisfaction:
 
Establish open lines of communication.
Empower the employees.
Show trust in your team by giving them the authority to make decisions and be available when needed.
Stand up for employees. Support your staff when they encounter roadblocks.
Recognize achievements.
Provide advancement opportunities.

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