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Global Spectrum Response to Jacksonville RFP P-08-12

Global Spectrum Response to Jacksonville RFP P-08-12

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Published by Timothy Gibbons

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Published by: Timothy Gibbons on Jul 02, 2012
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07/02/2012

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EverBank Field, Jacksonville Veterans Memorial Arena, Baseball Grounds of Jacksonville, Times-Union Center for the Performing Arts,Equestrian Center, Prime Osborn Convention Center, Ritz Theatre, Museum | Response to Request for Proposals | Global Spectrum
TITLE PAGE
Request for Proposals for Facilities Management ServicesRFP No. P-08-12
EverBank FieldJacksonville Veterans Memorial ArenaBaseball Grounds of JacksonvilleTimes-Union Center for the Performing ArtsEquestrian Center  And Prime Osborn Convention Center Ritz Theatre and MuseumSubmitted by:Global Spectrum3601 S. Broad StreetPhiladelphia, PA 19148Ph: 215.389.9587
 
 
Table of Contents
RFP Response
1. Title Page2. Table of Contents3. Cover Letter4. Required Forms5. Confirmation of Minimum Requirements
5. Confirmation of Minimum Requirements ................................................................................................................. 1
6. Statement of Qualifications
6.1 Competence .......................................................................................................................................................... 15
 
Corporate Support .................................................................................................................................................... 15
 
Similar Venues ............................................................................................................................................................ 26
 
General Manager Candidate ................................................................................................................................ 29
 
Proposed Staffing Chart ........................................................................................................................................... 32
 
Availability of Personnel ............................................................................................................................................ 36
 
Transition of Employees ............................................................................................................................................ 37
 
Repeat Business ......................................................................................................................................................... 46
 
Competency to Provide Management Services ................................................................................................. 48
 
City’s Right to Require Oral Presentations ............................................................................................................. 48
6.1.B Competence (Additions from Addendum #13) ............................................................................................... 49
NFL Experience
 
a.) NFL Stadium Experience ..................................................................................................................................... 49
 
b.) Lost or Not Renewed NFL Stadiums .................................................................................................................. 49
 
c.) NFL Best Practices Security Review ................................................................................................................... 49
 
d.) NFL Fan Conduct Initiative Report .................................................................................................................... 49
 
e.) NFL Ticketholder Benchmarks Study ................................................................................................................. 50
 
f.) 2011 Fan Engagement Audit Report ................................................................................................................. 50
 
g.) Secret Shopper Reports ...................................................................................................................................... 50
 
h.) Unique Training and Other Programs ............................................................................................................... 55
 
i.) NFLPA Reports ........................................................................................................................................................ 56
Proposer’s Operations Staff
 
a.) Organizational Chart .......................................................................................................................................... 57
 
b.) Resumes ................................................................................................................................................................ 57
 
c.) Corporate Organizational Chart ...................................................................................................................... 58
 
d.) Filling Required Staffing Levels ........................................................................................................................... 58
 
e.) Minimum Day of Game Requirements ............................................................................................................ 59
EverBank Field
 
a.) Pro-forma of Anticipated Annual Expenditures ............................................................................................. 63
 
b.) Annual Budget for EverBank Field for Capital Expenditures ........................................................................ 64
Transition Plan
 
Smooth and Timely Transition for Staff .................................................................................................................... 65
6.2 Current Workload ................................................................................................................................................... 686.3 Financial Responsibility ......................................................................................................................................... 73
 
Financial Capacity .................................................................................................................................................... 77
 
Audited Financial Statement................................................................................................................................... 78
6.4 Ability to Observe and Advise Whether Plans and Specifications are Being Complied With ........................ 80
 
Vendor Selection and Relations ............................................................................................................................. 80
 
Ability to Administer Contracts and Manage Subcontractors .......................................................................... 82
 
Evaluation of Criterion .............................................................................................................................................. 91

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