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OPM 2012 Telework Report

OPM 2012 Telework Report

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Published by Christopher Dorobek
Office of Personnel Management
2012 Status of Telework in the Federal Government
Report to the Congress
Office of Personnel Management
2012 Status of Telework in the Federal Government
Report to the Congress

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Published by: Christopher Dorobek on Jul 10, 2012
Copyright:Attribution Non-commercial


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2012Status of Telework in theFederal Government Report to the Congress
Message from the Director2012 Status of Telework in the Federal Government
I am pleased to present the 2012 Status of Telework in the Federal Government. This report isthe first since the signing of the Telework Enhancement Act in December 2010. It gives anoverview of the Federal Government’s increasing use of telework, and accompanying results,benefits and challenges. Through data collected in our governmentwide Employee ViewpointSurvey (EVS), we can gain insight on the impact of telework on our workforce.The Telework Enhancement Act emphasizes the strategic value agencies get from Federaltelework, ensuring continuity of operations, reducing management costs and improving ouremployees' ability to balance their work and life commitments. Ultimately, we want agencies touse telework to drive results.Telework can make employees more efficient, more accountable, and more resilient inemergency conditions, and this report shows signs that we are achieving those results. Forexample, in comparison to non-teleworkers facing barriers to telework, teleworkers are morelikely to report knowing what is expected of them on the job and feeling as though they are heldaccountable for results. At the same time, teleworkers are more likely to report feelingempowered – a key factor in employee retention.Agencies that collectively employ more than 99 percent of the Federal workforce have adoptedtelework as a critical component of their agency Continuity of Operations Plans (COOP),enabling those organizations to continue functioning through hazardous weather, pandemic orphysical attacks that would result in the closure of Government buildings. The report alsoprovides preliminary data on cost savings realized by agencies, such as avoided real estate,energy, and commuter subsidy costs. The Telework Enhancement Act additionally requires thatOPM report on societal benefits of telework, including environmental impact and reductions tocongestion and commuting.As the report shows, some challenges remain: not all managers are comfortable directingemployees who telework; agencies’ ability to track and report telework metrics vary; and a lack of prior data makes comparisons to past telework metrics difficult. This report will providebaseline data for future research and reports.Overall, the use of telework is expanding and improving in the Federal Government. Ensuringits effective use will save energy and expense, boost accountability and resilience, and bring ourFederal Workforce the responsiveness and flexibility that is expected in the 21
century.John BerryDirector
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