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Abuse Standards 6.2 - Operation Manual

Abuse Standards 6.2 - Operation Manual



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Published by Gawker.com

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Published by: Gawker.com on Feb 16, 2012
Copyright:Attribution Non-commercial


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Abuse Standards 6.2
Operation Manual For Live Content Moderators
oDesk Proprietary and Confidential
Major changes since AS 6.1
Policy Changes:
Graphic Content with respect to animal insides
Threshold and considerations for credible threats
Caricatures of protected categories
Depicting bodily fluids
Screenshots or other content revealing personal information
PKK versus Kurdistan flags
Updated policy on photo-shopped images
Condensed content type and relevant parts section
New content type –Page Tips
oDesk Proprietary and Confidential
Types of reported content and relevant parts thereof 
Photo, text on photo (if any), caption (if any) and reporter 
Video, audio, text on video (if any), caption (if any) and reporter 
Reorted rou ost/comment/status messae and reorte 
Reported comment, photo, phototag and reporter; Ignore caption on photo asit’s not relevant to the photocomment.
3-criteria rule: If the photo contains only one person, only one person is tagged on the photo andthe tagged person is the same as the reporter, then CONFIRM under cyber bullying/attacksindividual.
***Page Tips***[
Reported comment and reporter –Only name match rules do NOT apply.
oDesk Proprietary and Confidential

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Clayton Johnson added this note
This is NOT Facebook's internal Documentation. This is oDesk's internal documentation which was created in conjunction with Facebook. oDesk is the company to which Facebook outsources its content moderation. oDesk then turns around and outsources it to countries that don't even speak the language they are moderating. Moderators make less than $2/hour, and have no clue what they are doing. Made thr

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