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Ark Group Australia
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Recently Added Documents See all...

Ghost Story: Outdated attitudes, behaviors scary (FREE pdf)

By Carol Kinsey Goman. I believe in ghosts. Not only do I believe in ghosts, I’ve seen how they haunt individuals, teams, departments, and entire organizations around the world. And nowhere are ...
  • SPmag published this 12 / 13 / 2009
  • 92 reads
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Innovators Got to Innovate (FREE pdf)

By Victor Newman. Years ago, in the early ‘90s, I remember watching a video of a Tom Peters’ sweat and rant guru session, where he wandered about a floor of anxious senior managers clustered aroun...
  • SPmag published this 12 / 13 / 2009
  • 112 reads
  • 0 comments

(KM Six Pack #6) Networks: Power of sharing, learning, discovering together (FREE pdf)

By Jerry Ash. This is the sixth and final column in a series of six articles introducing newly engaged employees and managers to the basics of knowledge-based enterprise.
  • SPmag published this 12 / 13 / 2009
  • 99 reads
  • 0 comments

Reader Review: Unmanaging Knowledge (FREE pdf)

By Christine Prefontaine. “Unmanaging Knowledge,” an article by Charles Ehin in the May edition of Smart People Magazine, has a few nuggets I found helpful. He’s describing characteristics of an o...
  • SPmag published this 12 / 13 / 2009
  • 108 reads
  • 0 comments

KM Six Pack #5 People (FREE pdf)

People: Managing, not hoarding, personal knowledge. By Jerry Ash. This is the fifth in a series of six articles introducing newly engaged employees and managers to the basics of knowledge-based ent...
  • SPmag published this 11 / 16 / 2009
  • 121 reads
  • 0 comments

Ordinary Smart People Will Change the Organization, Part 3 (FREE pdf)

How ordinary smart people will change the organization. By Dave Pollard. This concludes a three-part series on the failures of many organizations to recognize and capitalize on the value of human k...
  • SPmag published this 11 / 16 / 2009
  • 133 reads
  • 0 comments

KIM in the Public Sector Summary

Here is the summary

Knowledge and Information Management in the Public Sector

Knowledge and Information Management in the Public Sector KNOWLEDGE AND information lie at the heart of the processes and operation of government and the public sector. Yet, the active manageme...

Social Media Reports Collection Of

Over the past year we have released a number of reports surrounding the social media platform and we can now offer four of our best selling reports in this area at reduced rates if you buy two, thr...

KM for Indigenous Cultures and Communities

The Indigenous Knowledge Management Masterclass will be making its way to Melbourne on the 10 – 11th of November this year. Due to popular demand we recommend booking early as delegate places are l...

KM Australia 2009 A4 Optimice

Map of the KM Australia Delegates

Cr Ystal Palace, Luna Park , Sydney

A look at KM Australia 2009 - NASA and Dave Snowden headlined this event

Knowledge Management Six Pack #4 (FREE pdf)

Company: Not managing but enabling knowledge. This is the fourth in a series of six articles introducing newly engaged employees and managers to the basics of knowledge-based enterprise. Befo...
  • SPmag published this 09 / 29 / 2009
  • 320 reads
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Ordinary Smart People Will Change the Organization, Part 2 (FREE pdf)

So here we are in 2009, and the principal information flows in most organizations are still exactly what they were in 1975
  • SPmag published this 09 / 29 / 2009
  • 191 reads
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Sugar rush at the Knowledge Café (FREE pdf)

How conversation is bringing KM back to the people. David Gurteen’s Knowledge Café, hosted by chocolate manufacturer Cadbury at its headquarters in Bournville, England, brought together people t...
  • SPmag published this 09 / 29 / 2009
  • 228 reads
  • 0 comments

Attention: Your Expertise is About to Expire (FREE pdf)

In the old days, people hoarded knowledge as a hedge against colleague competition or obsolescence. But the shelf life of knowledge and expertise is short-lived in the fast-paced environment of the...
  • SPmag published this 09 / 29 / 2009
  • 201 reads
  • 0 comments

Cash isn't enough (FREE pdf)

Rewards boost productivity, profitability, morale. When surveyed, employees consistently will ask for cash, but research shows that it is the least effective form of recognition. How come?
  • SPmag published this 08 / 30 / 2009
  • 133 reads
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Curiosity Killed the Cat (FREE pdf)

Inquisitiveness can lead to dangerous situations. What’s behind a phrase? More importantly, what’s ahead of the phrase? In today’s Knowledge Economy, people are encouraged to be inquisitive. Bu...
  • SPmag published this 08 / 30 / 2009
  • 380 reads
  • 0 comments

KM Six Pack #3 Technology (FREE pdf)

Not the solution, but essential support system. Although often technology is mistakenly characterized as a knowledge management delivery system, it can be given credit for inspiring the move to...
  • SPmag published this 08 / 30 / 2009
  • 307 reads
  • 0 comments

How ordinary smart people will change the organization 1 (FREE pdf)

One of the most important things I’ve learned in the last few years is that, except for senior management, no one in most organizations really understands what the business of the organizations is ...
  • SPmag published this 08 / 30 / 2009
  • 297 reads
  • 0 comments