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THE IMPACT OF WORKPLACE DIVERSITY ON THE WORKINGENVIRONMENT AND CLIMATE IN ENGINEERING ORGANIZATIONS:A STUDY OF ETHNICITY, CULTURE, SPIRITUAL BELIEF, AND GENDER  byMohamad H. HassanCLIFFORD BUTLER, Ph.D., Faculty Mentor and Chair GEORGE KALIDONIS, Ph.D., Committee Member STEPHEN HOBBS, Ed.D., Committee Member Raja K. Iyer, Ph.D., Dean, School of Business and TechnologyA Dissertation Presented in Partial FulfillmentOf the Requirements for the DegreeDoctor of PhilosophyCapella UniversityDecember 2009
 
© Mohamad H. Hassan, 2009
 
AbstractSeveral factors brought into play the heightened awareness of workplace diversity and its potential benefits at the turn of the century. The globalization of businesses, increasedcompetition, and changes in workforce and consumer demographics stipulate thatscholars and business leaders evaluate diversity in the workplace in order to respond tothese changes. Taking the approach derived from the change and organizational theoriesto introduce, incorporate, and sustain workplace diversity within the organizationalculture is one potential response. A diverse workforce introduces varying skills, ideas,and perspectives to an organization; promoting these qualities could improve a firm’soutput. Acknowledging the potential benefits, it became crucial for organizations tocreate relationships that respect mutual interests and maintain a culture of inclusion,expressed internally through workplace diversity. The challenge is to equip businessleaders with the tools they need to assess workplace diversity and create diversityinitiatives to leverage the talents of the diverse workforce. This study developed a toolthat was used to assess diversity perceptions in the engineering sector based on ethnicity,cultural background, spiritual belief, and gender. The findings of the study were (a)Perceptions of workplace diversity do not significantly differ by employees’ ethnic backgrounds, (b) Perceptions of workplace diversity do not significantly differ byemployees’ cultural backgrounds, (c) Perceptions of workplace diversity do notsignificantly differ by employees’ spiritual beliefs, and (d) Perceptions of workplacediversity do not significantly differ by employees’ genders.
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