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311
TIPS
Management
LMS or LCMS
on theof an
 
311 Tips for the Successful Management of an LMS or LCMS
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2
I.How to use these tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
A.Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3B.The tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3C.The tipsters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
II.Comprehensive Tips for Managementof an LMS or LCMS . . . . . . . .4III.
Tips for ContentMaintenance in an LMS or LCMS
. . . . . . . . . . .21IV.
Tips for Managing the IT/HR Partnership on
. . . . . . . . . . . . . . .22an LMS or LCMS V.
Tips for Managing Reports from an LMS or LCMS
. . . . . . . . . . .23 VI.
Tips for Selecting Courses to Add to an LMS
. . . . . . . . . . . . . . .23 VII.
Tips for Managing Staffing in Supportof an LMS or LCMS
. . .24 VIII.
Tips for System Maintenance for an LMS or LCMS
. . . . . . . . .26IX.
Tips for LMS or LCMS User Supportand Training After
. . . . . .28ImplementationX.
Other Management-related Tips for an LMS or LCMS
. . . . . . .30 After ImplementationXI.The Tipsters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Table of Contents
 
 A.Introduction
In early 2006,The eLearning Guild asked its members for their besttips on selection,implementation,and managementof learning managementand learning contentmanage-mentsystems (LMS and LCMS).A total of 417 members contributed usable tips.We have sorted and edited these tips,in order to publish them as three separate eBooks.This book presents 311 tips on LMS/LCMS management.
B.The tips
As we have done with our earlier publications on success with LMS/LCMS and with onlineinstruction,we have organized the tips into categories.The editors assigned tips to cate-gories according to the main theme or intentof each tip.This was notsimple,since many of the tips contained multiple ideas and some were quite lengthy.We recognize thatmanyreaders will disagree with our categories and our assignments.The managementtips fall into nine major groups:1.Comprehensive tips:This is the largestsingle group.Each of these 156 tipsaddresses several key areas or bestpractices.2.Tips on contentmaintenance.3.Tips on the IT/HR partnership.4.Tips on reports.5.Tips on selecting courses to add to the LMS.6.Tips on staffing.7.Tips on system maintenance.8.Tips on user supportand training.9.Miscellaneous tips on a variety of topics:Some tips simply didn’tfitanycategory we could come up with,butthey are valid and worth considering.
C.The tipsters
As in all our eBooks,we creditthe members who contributed their ideas (the Tipsters).Mostof the tips are followed by a number indicating the origin,and an indexed listof Tipsters appears atthe end of this book.All tips are in the Tipster’s own words,with editingonly for spelling,grammar,and punctuation where needed.We deeply appreciate the effortthatcontributors made to create these tips.We hope youfind atleastone valuable idea — and we hope many valuable ideas — thatcan help you as you manage your LMS or LCMS.
311 Tips for the Successful Management of an LMS or LCMS
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3
I.How to Use These Tips
Published December 2006by
The eLearning Guild 
Bill Brandon
Editor
BBrandon@eLearningGuild.com
Chuck Holcombe
Copy EditorChuck@Holcombe.biz
FREE Digital eBook
The contentof this eBookis FREE and in the publicdomain.You are encouragedto use it,share it,postiton your Web site and/or yourorganization’s Intranet.Noone is authorized to charge afee for itor to use itto collectdata.The PDF file cannotbealtered withoutwritten per-mission from The eLearningGuild.We requestthatreuseor re-distribution of this pub-lication is accompanied byappropriate attribution toThe eLearning Guild whichcan be found on the Web atwww.eLearningGuild.com
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