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Schools of Management Thought

A self instruction material for distance education students of master's degree in other than management subject.
  • Pdf_16x16 20 Pages
  • Sridhar M S uploaded this 2 months ago
  • 1420 views
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Budgetary contol system in service organisation

A self instruction material written for distance education students of master's degree in other than management subject.
  • Pdf_16x16 10 Pages
  • Sridhar M S uploaded this 2 months ago
  • 270 views
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Managerial quality and leadership

A self instruction material written for distance education students of master's degree in other than management subject.
  • Pdf_16x16 24 Pages
  • Sridhar M S uploaded this 2 months ago
  • 590 views
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Research Methodology PART 8 Statistical Techniques for Processing & Analysis of Data

This presentation material in PowerPoint is the eight of an eleven-part package designed and used regularly for teaching research methodology. The processing and analysis of data collected is an important step in research. Often researchers either under process or over interpret the data. The processing and analysis of qualitative data differ substantially from that of quantitative data excep...
  • Pdf_16x16 134 Pages
  • Sridhar M S uploaded this 3 months ago
  • 4320 views
  • 6 Comments
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A statistical miscellany of a special library

Abstract: It is often said that libraries routinely generate lots of statistics, but rarely collect, process and utilize them for improvement and better management. One of the ways of establishing effective communication with library users is to prominently announce and display colourful statistical charts containing feedback message and brief observation/ finding on various aspects of use and ...
  • Pdf_16x16 24 Pages
  • Sridhar M S uploaded this 6 months ago
  • 378 views
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Marketing of Service

Abstract: In this lecture delivered to working librarians, importance of service management to librarianship in general and marketing of library services in particular are analysed and explained with illustrations. The talk introduces the concept of marketing, how marketing of services differ from that of goods that too in not-for-profit (NFP) organizations like library and the resultant extend...
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  • Sridhar M S uploaded this 6 months ago
  • 1330 views
  • 1 Comment
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Service Quality and Customer Satisfaction

In this lecture delivered to working librarians, importance of service management to librarianship in general and service quality and customer satisfaction in particular are analysed and explained with illustrations. Identification of quality in ‘goods’ is compared to that in ‘service’ to show the difficulties in assessing the quality of services. The talk enumerates various characteristics of ...
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  • Sridhar M S uploaded this 7 months ago
  • 4030 views
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Research Methodology: Part 9 - Testing of Hypotheses

This presentation material in PowerPoint is the ninth of an eleven-part package designed and used regularly for teaching research methodology to post-graduate students and research scholars. A hypothesis, as a tentative hunch, explains the situation under observation so as to design the study to prove or disprove it. What a researcher is looking for is a working or positive hypothesis....
  • Pdf_16x16 73 Pages
  • Sridhar M S uploaded this 7 months ago
  • 4593 views
  • 1 Comment
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Research Methodology: Part 7 - Data Collection Methods and Techniques

This presentation material in PowerPoint is the seventh of an eleven-part package designed and used regularly for teaching research methodology particularly to post-graduate students and research scholars. There is a wide array of methods and techniques for data collection. Judicious selection of one or more methods (preferably a combination of methods) with trade off amongst factors like suit...
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  • Sridhar M S uploaded this 7 months ago
  • 8521 views
  • 5 Comments
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Research Methodology: Part 6 - Measurement and Scaling Techniques

This presentation material in PowerPoint is the sixth of an eleven-part package designed and used regularly for teaching research methodology to post-graduate students and research scholars. An important aspect often overlooked in library research is measurement and scaling of data collection instruments. This tutorial explains measurement and types of scales. Sound measurement must be precis...
  • Pdf_16x16 39 Pages
  • Sridhar M S uploaded this 7 months ago
  • 7690 views
  • 5 Comments
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Research Methodology; Part 5 - Sampling & Sampling Strategy or Plan

This tutorial material in PowerPoint is the fifth of an eleven-part package designed and used regularly for teaching research methodology particularly to post-graduate students and research scholars. This part discusses ‘sample and sampling design’ as an important step in research design methodology. The tutorial presents the need for sampling, basic concepts of sampling, sampling theory and sa...
  • Pdf_16x16 46 Pages
  • Sridhar M S uploaded this 8 months ago
  • 9005 views
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Research Methodology: Part 4 - Experimental Design

This tutorial material in PowerPoint is the fourth of an eleven-part package designed and used regularly for teaching research methodology to post-graduate students and research scholars. This part discusses ‘experimental design’ as an important research design methodology. The tutorial presents a set of basic concepts, basic principles & validity of experimental design together with design ty...
  • Pdf_16x16 25 Pages
  • Sridhar M S uploaded this 8 months ago
  • 8029 views
  • 3 Comments
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Basic Statistics for Processing and Analysis of Data

This unit introduces you to basics of statistics in general and procedures and techniques required for processing and analysing research data in particular. After studying this unit you will be able to (i) appreciate the importance of statistical techniques in research (ii) how to go about processing enormous data collected in the process of research (iii) understand elementary statistical meth...
  • Pdf_16x16 38 Pages
  • Sridhar M S uploaded this 8 months ago
  • 6535 views
  • 7 Comments
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Research Methodology: Part 3 - Research Design & Plan

This presentation material in PowerPoint is the third of an eleven-part package designed and used regularly for teaching research methodology to post-graduate students and research scholars. This part deals with planning the strategy or overall design of the study. Research design is a tentative outline of proposed research work. If research is a journey with definite points of depart...
  • Pdf_16x16 27 Pages
  • Sridhar M S uploaded this 9 months ago
  • 23002 views
  • 3 Comments
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WAITING LINES AND CUSTOMER SATISFACTION

Sridhar, M S. "Waiting lines and customer satisfaction", SRELS journal of information management, 38 (2) June 2001, 99-112.
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  • Sridhar M S uploaded this 9 months ago
  • 924 views
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Research Methodology: Part 2 - Selecting & Formulating Research Problem

This presentation material in PowerPoint is the second of an eleven-part package designed and used regularly for teaching research methodology to post-graduate students and research scholars. This part explains how to select a research problem, sources and criteria for selection of problem, how to bombard the problem before settling on it, certain dos & don’ts in form of tips to select research...
  • Pdf_16x16 17 Pages
  • Sridhar M S uploaded this 9 months ago
  • 9185 views
  • 3 Comments
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Research Methodology: Part 1 - Introduction to Research & Research Methodology

This presentation material in PowerPoint is the first of an eleven-part package designed and used regularly for teaching research methodology to post-graduate students and research scholars. With a brief introduction to research and research methodology, the first part of the talk highlights what is research, the need for research, important terms used, the meaning and benefits of research meth...
  • Pdf_16x16 26 Pages
  • Sridhar M S uploaded this 9 months ago
  • 13499 views
  • 5 Comments
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Creativity and information.

In Deccan Herald, December 6, 2007, DH Education - p III. Explores the relation of information to creativity explaining the ways in which creative persons handle information. Creative persons not only consume lot of information, but also know how to face information overload and how to selectively disown to free their creative minds from cluttered notions and assumptions. They are clearly diff...
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  • Sridhar M S uploaded this 9 months ago
  • 360 views
  • 1 Comment
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The task of digital information management

This paper tries to contrast digital decay with paper decay, explains how digitisation further accelerates accessing information through the trio factors accessibility, ease of use and perceived utility. Also discusses related issues including proliferation of gray content on the Web.
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  • Sridhar M S uploaded this about 1 year ago
  • 279 views
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