Comment on Incentives
Posted on July 10, 2008

as advised shailaja is expanding teh scale to a four point scale as well as adding points for the factor Performance Incentive factor Teamwork.

Comment on Relationship Building Secrets
Posted on July 6, 2008

There cant be any dosagreement about what is said here. However I find many a time practice just ends up as tokenisms. One MNC automobile company 's dealer makes it a point to send birthday greetings but when it comes to addressing customer complaints suddenly shuts up! A national bank solicited deposits but did not have processes to ensure someone from illegally taking away funds from a genuine account w/o so much as a cross check. But when the customer brought legal action and court orders to restore the funds the bank manager had innumerable procedures to follow before handing over the customer her money! A top computer service provider from India has let loose on its clients - mnc banks - a man who has false professional qualifications and has swindled money from his previous employers in teh Persion Gulf region! professional institutions have failed to check, even on intimation, fradulent usage of fake degrees. I can go on but I think the point is made. If all these bodies really value customers they should at least act on complaints if not have fool proof systems.

Comment on HNL Wiki Wiki Bus
Posted on July 6, 2008

Nice to see teh original wiki here!