Contents: * Introduction: open source is for changing times * Why open source is a no-brainer for business * What does ‘free’ mean? * It’s free – what’s the catch? * Helping you get the most from open source: Software as a Service (SaaS) * Five ways to save with free and open source tools * Get the benefits today: How Kineo Open Source can help

When you login to Sugar your homepage shows your opportunities, calls, leads and more. You can choose which dashlets and data to display and move them around to create an effective, personal portal into your CRM system.

When you create an Opportunity in Sugar you will assign a number of items to each Opportunity, such as Account Name, Sales Stage, Amount and Lead Source. When used out of the box, Lead Source contains a range of common items such as Cold Call, Conference, Trade Show, Web Site, Word of Mouth and so on. However it is quite likely that you will want to add your own items to this list to enable you...