limyh

Executives responding to McKinsey’s second annual survey on the business use of Web 2.0 technologies—including wikis, blogs, social networks, and mash-ups1—were asked which of these social and interactive tools their companies have adopted and for which purposes, what they are doing to encourage adoption, and how satisfied they are with their use of these tools.2 They were also asked to what ex...

The Internet and new social-networking technologies are allowing companies and their customers to interact with unprecedented levels of richness. Some leading organizations are using this opportunity to draw customers into the heart of the product-development process. (Source: The McKinsey Quarterly, 2008)

As companies reach beyond their boundaries to find and develop ideas, they are exploring new models to manage innovation. In projects that tap external talent, questions quickly arise about process management, intellectual-property rights, and the right to make decisions. Some executives have been at this game longer than others. Mitchell Baker, chairman and former chief executive officer of Mo...

The growing interests on web services, outsourcing, innovation, and open source indicate the importance of agility. Agile enterprise is the organizing formula in the global, digital age. The key design characteristics are flexibility to changes and sensitivity to “what’s going on out there?” It encapsulates the movement towards the development of new organizational paradigm for the 21st...