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N
ARANCIC
&K
ATZMAN
,
PC
A
TTORNEYS AT
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.
NK
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Complaint for Defamation, Trade Libel, False Advertising and Other CausesZL Technologies, Inc. v. Gartner Group, Inc.
Contents
I. NATURE OF THE ACTION...................................................................................................1II. JURISDICTION AND VENUE ..............................................................................................4III. BACKGROUND FACTS........................................................................................................4A. The Business of Gartner...............................................................................................4B. The Business of ZL......................................................................................................6C. The Email Archiving Market.......................................................................................7IV. WRONGFUL ACTS OF GARTNER......................................................................................8A. Gartner Made False and Defamatory Statement Concerning ZL and the ZL Products81. MQ Placement..................................................................................................82. Cautions in the MQ........................................................................................103. Other Statements............................................................................................10B. Gartner’s Statements were understood to be Defamatory and Proximately CausedInjury to Plaintiff........................................................................................................10C. Gartner’s Defamatory Statements were, and are, Literally False. .............................121. ZL Products have the Fastest Search Performance........................................12a. Symantec’s “Proximity” Requires Unwieldy Use of Wildcards........12b. Symantec’s Search is so Slow as to Render it Useless for its IntendedPurpose...............................................................................................13c. Enterprise Search v. Custodian Search ..............................................15d. Completeness of Search.....................................................................172. Low “Total Cost of Ownership” (“TCO”).....................................................18a. Single Instance Storage or “SIS” .......................................................18b. GRID Architecture Slashes TCO, While Increasing Performance....203. Export and Ingestion Speed............................................................................214. The High Cost of Replacing the Alta Vista Search Engine ...........................21
 
N
ARANCIC
&K
ATZMAN
,
PC
A
TTORNEYS AT
L
AWWWW
.
NK
-
PC
.
COM
123456789101112131415161718192021222324252627
Complaint for Defamation, Trade Libel, False Advertising and Other CausesZL Technologies, Inc. v. Gartner Group, Inc.
5. ZL Runs in Enterprise’s Existing Environment, Imposes No Costly Changes226. ZL Products Can Halve Storage and System Costs With “EUJS”................227. ZL Offers better Support than Symantec.......................................................23D. Implied Falsity: The MQ is Deceptive and Misleading.............................................23E. Gartner knew that the Defamatory Statements about ZL and the ZL Product werefalse, or was reckless with respect to such falsity......................................................25F. Gartner interfered with ZL’s Prospective Sales.........................................................27V. PUBLIC AND PRIVATE INJURIES CAUSED BY GARTNER’S WRONGFULCONDUCT.............................................................................................................................28A. Lost Sales For ZL.......................................................................................................28B. Injury to the Public.....................................................................................................29FIRST CAUSE OF ACTION.............................................................................................................30SECOND CAUSE OF ACTION .......................................................................................................31THIRD CAUSE OF ACTION ...........................................................................................................31FOURTH CAUSE OF ACTION .......................................................................................................32FIFTH CAUSE OF ACTION ............................................................................................................32SIXTH CAUSE OF ACTION............................................................................................................33SEVENTH CAUSE OF ACTION .....................................................................................................33VI. PRAYER................................................................................................................................34VII. DEMAND FOR JURY TRIAL..............................................................................................36
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