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Department of Computer and Systems Sciences
 
Rustam Aliyev
 
Business Intelligence forSmall Enterprises
An Open Source Approach
This thesis corresponds to 20 weeks of full-time work.
 
 
 
ii
 Abstract.
During the last decade, Business Intelligence (BI) became inevitable technologicaladvantage of the large enterprises which could afford to buy, implement and maintain BIsolutions. These days, small size enterprises which form 98% of all enterprises in the EUhave realised competitive and financial benefits of the BI. However, limited IT budgets of 
small companies and BI’s high TCO (total cost of ownership) may cause power gap
between large and small enterprises persists to enlarge where latter will find it increasingly difficult to compete. This paper explores open source (OS) approach to BI,whether OS could be an alternative to the commercial solutions, and more important whether OS BI provides cost saving. It defines and evaluates grounds that used forcomparison of OS and commercial BI solutions.
 
Keywords: business intelligence, open source, small enterprise, SME, cost-benefit analysis
 
 
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 Acknowledgements.
I would like to thank Ms. Maria Berghotlz for her tremendous support andassistance in the preparation of this thesis. In addition, special thanks are due toMr. George Hodosi, whose comments were very important. I also thank Mr. JohanDahlin and Mr. Fatih Poyraz for their invaluable input.
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