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Axios Systems: Parkview ITIL ITSM Case Study

Striving to become northeast Indiana’s leading provider of healthcare services, Parkview Health System began its journey in 1878 with the foundation of its first hospital. Over 125 years later, the...
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  • AxiosSystems published this 05/18/2009
  • 217 reads
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CMG Capacity Management Oct 6

  • Powerpoint_16x16 18 pages
  • 306 reads
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Gap Analysis

Open SDLC Systems Development Life Cycle Project "An open Information Technology Infrastructure Library® ITIL® alternative." OpenSDLC is a Capabilities Maturity Model Integrated (CMMI) Internat...
  • Word_16x16 1 page
  • $5.00
  • CTO published this 02/21/2008
  • 1,837 reads
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Change Management

  • Powerpoint_16x16 20 pages
  • api_user_11797_abhishek003g published this 10/14/2008
  • 547 reads
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ITIL Essential Study Guide

  • Pdf_16x16 20 pages
  • pcbo published this 01/16/2009
  • 4,339 reads
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ITIL - IT Service Management Foundation - Sample Exam - En

ITIL - IT Service Management Foundation - Sample Exam - En
  • Pdf_16x16 32 pages
  • roquettesilva published this 05/13/2009
  • 690 reads
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aligning cobit, itil and iso 17799 for business benefit

  • Pdf_16x16 62 pages
  • benoithv published this 02/18/2009
  • 1,028 reads
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Essential ITIL - What You Need to Succeed

ITIL isn’t about the debate over Versions or Processes or Lifecycles. As my colleague Rob Stroud notes in his blog titled: ITIL v3 — You’re doing it whether you know it or not, if you want to wor...
  • Pdf_16x16 12 pages
  • pcbo published this 02/19/2009
  • 1,370 reads
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ITIL V3 Foundation Complete Certification Kit: 2009 Edition Study Guide Book and Online Course

2009 Edn ITIL (Information Technology Infrastructure Library) V3 Foundation Certification exam prep guide, including refreshed study guide, online learning program, new examples, instructions, and ...
  • Pdf_16x16 184 pages
  • $99.97
  • Emereo Publishing published this 06/11/2009
  • 2,119 reads
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ITIL case study

  • Pdf_16x16 41 pages
  • pcbo published this 01/13/2009
  • 3,561 reads
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14 Questions for a Post ITIL Implementation Review

Questions for a manager or executive who owns, approves or funds an IT Service Management (usually ITIL) project, to use when reviewing the outcomes of that project. Equally useful for those invol...
  • Pdf_16x16 2 pages
  • itskeptic published this 04/24/2009
  • 307 reads
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ITIL - How ITIL-Based IT HelpDesk Can Help Smb

ITIL - How ITIL-Based IT HelpDesk Can Help in small business companies
  • Pdf_16x16 12 pages
  • roquettesilva published this 05/13/2009
  • 257 reads
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ITIL Training

  • Pdf_16x16 31 pages
  • swzulu9762 published this 04/04/2009
  • 151 reads
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02-ITIL for Guerrillas

02-ITIL for Guerrillas
  • Pdf_16x16 10 pages
  • jmonkey published this 11/09/2007
  • 1,569 reads
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Capacity Management

  • Powerpoint_16x16 15 pages
  • api_user_11797_abhishek003g published this 10/14/2008
  • 464 reads
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Classifying ITIL Processes

  • Pdf_16x16 10 pages
  • pcbo published this 03/19/2009
  • 770 reads
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Axios Systems: Saudi Hollandi Bank ITIL ITSM Case Study

Saudi Hollandi Bank (SHB), the first operating bank in the Kingdom of Saudi Arabia, was founded in 1926 and today employs more than 1,700 dedicated staff across 43 branches and operates nearly 200 ...
  • Pdf_16x16 2 pages
  • AxiosSystems published this 05/18/2009
  • 473 reads
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Axios Systems: Student Loans ITIL ITSM CMDB Case Study

The Student Loans Company (SLC) is a public sector organisation providing government-funded loans and grants to students throughout the United Kingdom. It is responsible therefore, in partnership w...
  • Pdf_16x16 3 pages
  • AxiosSystems published this 05/18/2009
  • 199 reads
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ITIL for the SMB

  • Pdf_16x16 10 pages
  • deburca published this 09/21/2007
  • 7,370 reads
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Purchasing V1 2

Open SDLC Systems Development Life Cycle Project "An open Information Technology Infrastructure Library® ITIL® alternative." OpenSDLC is a Capabilities Maturity Model Integrated (CMMI) Internat...
  • Word_16x16 5 pages
  • $5.00
  • CTO published this 02/21/2008
  • 589 reads
  • 0 comments
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