Group member: STEPARIES MARTIN ZITA DEWI FARIDAH ABIK ZAITON MAMAT
Quality Circle
Voluntary group of employee and
supervisor 8-10 members QC works on the basic of a continuous & on going pro...
Study Circle Guide
Developed by Sustain Dane
“Perh ap s th e m os t im porta n t factor to w h y th e y w ere s u cces s fu l in becom in g an eco-m u n icip a lity w e re s tu d y circle s … It’...
Quality Defined
ASQC – totality of features and characteristics of a product or service that bears on its ability to satisfy given needs fitness for its use – how well does the product do what t...
Total quality management
Viva questions and answers
Q1. State and explain the elements of quality system OR State and explain the elements used in applicability matrix of ISO 9001:1994 Ans: • Man...
1)What are the basics steps in the problem solving process? Explain them briefly. Ans: INTRODUCTION: Systematic problem solving provides a structured approach to problem solving. Depending upon the...
Types of charts
Chart Process observation Process observations relationships Process observations type Variables Variables Size of shift to detect Large (≥ 1.5σ) Large (≥ 1.5σ)
XbarR chart XbarS c...
Quality
John Galsworhty
Authors Background: John Galsworthy (August 14, 1867— January 31, 1933), English novelist and dramatist. Winner of the 1932 Nobel Prize in Literature. He was born at Kings...
TECHNIQUES (MODERN) FOR OPERATIONS EFFICIENCY
1.Introduction: A problem implies gap in performance, repetitive mistakes results in rework and rejection. Some problems are simple to solve but some ...
Syntel CQA Forum CQA Doc No 17 SCATTER DIAGRAM
Details on Seven QC Tools
A Scatter Diagram is used to interpret data by graphically displaying the relationship between two variables. A Scatter Di...
Why is Quality a Concern? • • • • • Gives competitive advantage Encourages return purchases Provides customer with information and builds consumer confidence in the brand Reduces costs incurred in ...
A set of 15 slides to learn about Quality assurance for service industries with simple,practical examples for health care,tourism,hotel,educat ion and others,brief mention of statistical measures,re...