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CISCOSTUDY GUIDE
Cisco SupportExam 640-506
Edition 1
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Table of Contents
The Complexity of Internetworks.......................................................................................1Protocol Characteristics......................................................................................................1Reliable vs. Unreliable Protocol Characteristics............................................................1Connection-Oriented Services vs. Connectionless Services...........................................1Token Rings....................................................................................................................1FDDI – Fiber Distributed Data Interface........................................................................2AppleTalk.......................................................................................................................2Troubleshooting ATM....................................................................................................2Troubleshooting Frame Relay.........................................................................................2Cisco Routing and Switching Processes.............................................................................2Routing............................................................................................................................2Switching........................................................................................................................3Interface Buffers.............................................................................................................3General Troubleshooting Tools..........................................................................................4Low-End Cable Test Equipment.....................................................................................4High-End Cable Testers..................................................................................................4Cisco Management and Diagnostic Tools..........................................................................4Cisco Management Tools...............................................................................................4Cisco Diagnostic Commands..........................................................................................4Routing and Routed Protocol Troubleshooting..................................................................4Troubleshooting TCP/IP Connectivity...........................................................................4Troubleshooting Novell Connectivity.............................................................................5Troubleshooting AppleTalk Connectivity......................................................................5AppleTalk Router Diagnostic Commands..................................................................5Debug Apple events:...................................................................................................5AppleTalk Data Stream Protocol................................................................................5AppleTalk Session Protocol........................................................................................5AppleTalk Printer Access Protocol.............................................................................6Diagnosing and Correcting Catalyst Problems...............................................................6Bridge vs. Switch........................................................................................................6VLAN Frame Tagging with ISL.................................................................................6Troubleshooting VLANs on Routers and Switches........................................................6Diagnosing and Correcting Frame Relay Problems........................................................6Frame Relay Frame Format........................................................................................6WAN and Frame Relay Diagnostic Tools..................................................................7Frame Relay Loopback Tests......................................................................................7
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