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Documents tagged with ITIL

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Seven Ways ITIL Can Help You in an Economic Downturn

Learn seven ways ITIL can help you ITIL helps you deliver higher-performing IT services that help your business not only be more competitive today, but also be poised for growth when the economy r...
  • Pdf_16x16 4 pages
  • Taobao published this 6 days ago
  • 19 reads
  • 0 comments
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Beverly D Tuggle-PMP Resume

Actively seeking a Project Management position in the St. Louis Metropolitan area (or willing to travel extensively).
  • Word_16x16 4 pages
  • BeverlyTuggle published this 10/31/2009
  • 9 reads
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Aaromba Technologies Announces IT Service Management Seminars

IT budgets are constantly being squeezed and in many cases when approved, there is an immediate need to demonstrate how your financial investment in IT has returned tangible benefits to the broader...
  • Txt2_16x16 1 page
  • fazil2 published this 10/22/2009
  • 17 reads
  • 0 comments
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Project Manager PMP in Baltimore, MD w/Data Quality SDLC Java J2EE Experience

Matrix Systems & Technologies Inc. is seeking a certified Project Manager (PMP) to manage a full life cycle IT development and support operation for the Longitudinal Data Systems Project. The MLDS ...
  • Pdf_16x16 3 pages
  • matrixsystems published this 10/05/2009
  • 120 reads
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ITIL V3 Operational Support and Analysis (OSA) Full Certification Online Learning and Study Book Cou

The first edition of this book and its accompanying eLearning course is regarded as a classic in its field. Now, in an expanded and updated version of The Art of Service's book, the authors once ag...
  • Pdf_16x16 290 pages
  • $595.00
  • Emereo Publishing published this 09/30/2009
  • 84 reads
  • 0 comments
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Deputy Project Manager (DPM) Baltimore, MD - PMP, PMI Certified - Open Job Description

The Deputy Project Manager (DPM) will serve as second in command to the PM, and shall perform the following: Manage and maintain the SPS Project Management Plan (PMP) which describes the processes ...
  • Word_16x16 2 pages
  • matrixsystems published this 09/29/2009
  • 175 reads
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ITIL V3 Service Capability SOA - Service Offerings and Agreements of IT Services Best Practices Stud

The first edition of this book is regarded as a classic in its field. Now, in an expanded and updated version of The Art of Service's book, the authors once again present a step-by-step guide to ge...
  • Pdf_16x16 210 pages
  • $59.95
  • Emereo Publishing published this 09/27/2009
  • 81 reads
  • 0 comments
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Implementing ITIL Configuration Management (IBM Press, 2008)

Implementating ITIL Configuration Management - IBM Press 2008
  • Pdf_16x16 252 pages
  • silenteuphoria published this 09/25/2009
  • 214 reads
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ITIL Service Manager Exam Preparation Course in a Book for Passing the ITIL Service Managers V2 Exam

The first edition of this book is regarded as a classic in its field. Now, in an expanded and updated version of The Art of Service's book, the authors once again present a step-by-step guide to ge...
  • Pdf_16x16 148 pages
  • $29.95
  • Emereo Publishing published this 09/24/2009
  • 151 reads
  • 0 comments
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ITIL V3 Service Capability RCV - Release, Control and Validation of IT Services Best Practices Study

The first edition of this book is regarded as a classic in its field. Now, in an expanded and updated version of The Art of Service's book, the authors once again present a step-by-step guide to ge...
  • Pdf_16x16 202 pages
  • $59.95
  • Emereo Publishing published this 09/24/2009
  • 34 reads
  • 0 comments
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ITIL V3 Foundation Study Guide v1.4

ITIL V3 Foundation key concept guide for last hour review of compelte ITIL V3.
  • Pdf_16x16 46 pages
  • ravirsc published this 09/12/2009
  • 225 reads
  • 0 comments
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Information Technology Course Catalog 2010

Graduate School, Information Technology catalog for 2010 (July 2009 - September 2010). The caatalog contains the complete listing of Information Technology courses currently available from the Gra...
  • Pdf_16x16 60 pages
  • TheGraduateSchool published this 09/10/2009
  • 195 reads
  • 0 comments
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NXBridge_ITILwp

The adoption of ITIL best practices has for the first time, aligned distributed technology with established norms on the mainframe platform.
  • Pdf_16x16 10 pages
  • Nexio Technologies published this 09/09/2009
  • 59 reads
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Improve MTTR

Jitendranath Palem is ITIL Certified Professional and also Microsoft Certified Business Management Solution Specialist. This pdf brings you service disruption preventions,improving MTTR and reducin...
  • Pdf_16x16 3 pages
  • jitendranath.p published this 09/09/2009
  • 84 reads
  • 0 comments
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ITIL Basics

  • Powerpoint_16x16 22 pages
  • hescribd published this 09/05/2009
  • 147 reads
  • 0 comments
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Essential Questions for Choosnig an ITIL Service Provider

  • Pdf_16x16 2 pages
  • hescribd published this 09/05/2009
  • 58 reads
  • 0 comments
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Availability Management

  • Pdf_16x16 7 pages
  • hescribd published this 09/05/2009
  • 96 reads
  • 0 comments
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ITIL v3 Books Download or Print

How to choose ITIL v3 books - download print or online access?
  • Pdf_16x16 1 page
  • mtjasny published this 09/05/2009
  • 664 reads
  • 1 comment
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Technical Writer Enterprise Content Management Baltimore MD ECM SME Support

Under our CATS II Contract, the selected candidate will be working as an Enterprise Content Management - Technical Writer in supporting our client agency and Enterprise Content Management - Subject...
  • Word_16x16 2 pages
  • matrixsystems published this 09/04/2009
  • 180 reads
  • 0 comments
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ITIL KPIs and the IT Balanced Scorecard

This paper deals with the IT Service Management Framework ITIL and the business performance measurement method Balanced Scorecard and its IT equivalent, the IT Balanced Scorecard. The Balanced Sc...
  • Pdf_16x16 37 pages
  • tobitobsen_20013953 published this 08/28/2009
  • 821 reads
  • 0 comments
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