Documents tagged with agents

Beach Holiday Tours in India

Mynicetrip offers India Travels, India Travels Company, India Travels Agency, India Travels Organizer, India Travel Agents, Travel & Tourism South India, India Travel Tours Operators, India Travel ...
  • mynicetrip published this 4 days ago
  • 34 reads
  • 0 comments

How Lucky Can You Get by M.J. Rose

The publishing world wants authors to feel grateful for getting published. But maybe it should be the other way around. This article was first published in Poets & Writers a few years ago but it'...
  • MJRoseAuthor published this 12 / 16 / 2009
  • 880 reads
  • 1 comment

To Pay or Not to Pay?

Should you pay for editing?
  • C Patrick Schulze published this 12 / 14 / 2009
  • 52 reads
  • 0 comments

Fall Creek Falls Visitor Guide 2010

Fall Creek Falls State Park, Tennessee: waterfalls, maps, events, trails, hiking, biking, riding, equestrian, fishing, camping, lodging, dining and more!
  • janethopson7666 published this 11 / 23 / 2009
  • 346 reads
  • 0 comments

Sports Agents - Changing the Compensation Method

This document provides information, opinions, and legal background on sports agents and their industry. Sports agents almost always compensated on a commission-basis. Commission-based compensation ...
  • rjmartino published this 11 / 22 / 2009
  • 176 reads
  • 0 comments

Healthy Futures Blog

Century 21 Northland is proud to be a sponsor of Munson Healthcare’s Healthy Futures program. Over the past two years our agents have donated more than $10,500 to promote the health of area mothers...
  • c21northland published this 11 / 18 / 2009
  • 19 reads
  • 0 comments

'Sai Sagar' Farm House Plots for sale in Visakhapatnam near Bhogapuram with please sea view

Fully Developed Farm House Plots for sale in Visakhapatnam @ \'Sai Sagar\' a newly launched prestigious Farm House Sites project from Tripurana Townships, Vizag Layout Features : Fully Deve...
  • hindistan published this 10 / 17 / 2009
  • 128 reads
  • 0 comments

Who is Badi Villar Cardenas ?

Recently Badi Villar has started uploading a lot of Baha'i dirt on scribd so this is for the readers to understand him. Source : http://badivillarcardenas.blogspot.com/
  • NaserEmtesali published this 10 / 13 / 2009
  • 205 reads
  • 0 comments

Whats Happening at Home: Work At-Home Agents Survey

Participants shared their practices and plans regarding work at home agents. Topics include: drivers, challenges, logistics, piloting, and management processes.
  • lwimberly published this 10 / 07 / 2009
  • 59 reads
  • 0 comments

Work At-Home Agent Workforce Survey

Survey participants shared input on their at-home agent workforce as well as some of the processes and challenges they have experienced. Data is provided on demographics, retention, challenges to ...
  • lwimberly published this 10 / 07 / 2009
  • 77 reads
  • 0 comments

Retention Practices in Hiring Processes Survey

Survey respondents shared information regarding challenges, continuity of processes, efficiencies and effectiveness of processes, assessment use, time to hire, and retention goals.
  • lwimberly published this 10 / 07 / 2009
  • 65 reads
  • 0 comments

Impact of Performance on Attrition Survey

This survey sought to explore the link between performance and attrition in the call center. Data points address: attrition by tenure, continuity across agent stages, new hire training, attrition b...
  • lwimberly published this 10 / 07 / 2009
  • 95 reads
  • 0 comments

The Impact of Attrition on the Call Center

Survey respondents shared data on their goals, success towards goals, obstacles to goals, impact of attrition on goals, attrition across the lifecycle, root causes of attrition, methods of reducing...
  • lwimberly published this 10 / 07 / 2009
  • 228 reads
  • 0 comments

Attrition Stages - Across the Agent Lifecycle

Participants in this survey shared attrition data at different agent stages, hard and soft costs, impact of attrition in the call center at each stage, frequency of training, and use of hiring info...
  • lwimberly published this 10 / 07 / 2009
  • 102 reads
  • 0 comments

Attrition and Fit in the Call Center

Participants in this survey responded to questions related to agent-reported reasons for attrition in the call center, approach to job fit, use of assessments, ownership of the attrition problem, a...
  • lwimberly published this 10 / 07 / 2009
  • 152 reads
  • 0 comments

Coachpalooza Summary Report: Call Center Coaching Benchmark

To better understand the call center agent coaching environment, Knowlagent conducted Coachpalooza, a focus group series. This summary report includes all 20 distinct key findings as well as all su...
  • lwimberly published this 10 / 07 / 2009
  • 86 reads
  • 0 comments

0-90 Day Call Center Attrition Benchmarks

This survey focused on early attrition and includes data points on "selling" the candidate, previewing the job, communicating critical factors, further breakdown of early attrition stages, and prof...
  • lwimberly published this 10 / 07 / 2009
  • 119 reads
  • 0 comments

Hidden Costs of Attrition in the Call Center

Knowlagent conducted research to uncover the "hidden" costs that help make up the true cost of call center attrition. This paper explores these hidden costs and how to minimize the effect of attrit...
  • lwimberly published this 10 / 07 / 2009
  • 274 reads
  • 0 comments

Executive Insight: Multi-Sourcing in the Call Center

To discover if it is possible to achieve the seemingly opposed goals of lower costs and consistent, quality service while multi-sourcing with outsourced, in-house and work at home agents in the cal...
  • lwimberly published this 10 / 07 / 2009
  • 100 reads
  • 0 comments

What is SaaS? An On-Demand Primer

If you are new to on-demand or SaaS software, this primer is intended to help you understand what SaaS is, how it differs from traditional software and the benefits of this delivery model.
  • lwimberly published this 10 / 07 / 2009
  • 121 reads
  • 0 comments
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