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Documents tagged with it service management

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The Ultimate IT Professional's Guide to Managing and Consulting: Getting the Job Done

A professional IT Management Professional Job Description Handbook and Career Guide to finding, keeping and succeeding in Consultancy Roles and Environments. As an IT Consultant or Manager, you'...
  • Pdf_16x16 530 pages
  • $59.95
  • Emereo Publishing published this 07/23/2009
  • 413 reads
  • 0 comments
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PaaS Platform and Storage Management Specialist Level Complete Certification Kit: Platform as a Serv

Complete PaaS Platform and Storage Management Specialist Level Certification Exam 204-page study guide, supplemental interactive eLearn course, in-depth coverage of all exam objectives, narrated Po...
  • Pdf_16x16 204 pages
  • $59.95
  • Emereo Publishing published this 07/23/2009
  • 481 reads
  • 0 comments
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ITIL V2 Foundation Complete Certification Kit: Study Guide Book and Online Course

ITIL® (Information Technology Infrastructure Library) V2 Foundation Certification exam prep guide, including comprehensive study guide, online learning program, examples, instructions, and cautiona...
  • Pdf_16x16 95 pages
  • $99.97
  • Emereo Publishing published this 07/23/2009
  • 1,072 reads
  • 0 comments
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ITIL V2 Support and Restore (IPSR) Full Certification Online Learning and Study Book Course: The ITI

ITIL® (Information Technology Infrastructure Library) V2 Practitioner Support and Restore (IPSR) Full Certification Study Kit including Coursebook and Online Learning Program, for ITIL® V2 IPSR Cer...
  • Pdf_16x16 275 pages
  • $595.00
  • Emereo Publishing published this 07/22/2009
  • 492 reads
  • 0 comments
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ITIL V3 Service Offerings and Agreements (SOA) Full Certification Online Learning and Study Book Cou

ITIL® (Information Technology Infrastructure Library) V3 SOA (Service Offerings and Agreements) Full Certification Study Kit including Coursebook and Online Learning Program, for ITIL® V3 SOA Inter...
  • Pdf_16x16 158 pages
  • $595.00
  • Emereo Publishing published this 07/22/2009
  • 937 reads
  • 0 comments
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ITIL V3 Release, Control and Validation (RCV) Full Certification Online Learning and Study Book Cour

ITIL® (Information Technology Infrastructure Library) V3 RCV (Release, Control and Validation) Full Certification Study Kit including Coursebook and Online Learning Program, for ITIL® V3 RCV Interm...
  • Pdf_16x16 184 pages
  • $595.00
  • Emereo Publishing published this 07/22/2009
  • 706 reads
  • 0 comments
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ITIL V3 Operational Support and Analysis (OSA) Full Certification Online Learning and Study Book Cou

ITIL® (Information Technology Infrastructure Library) V3 OSA (Operational Support and Analysis) Full Certification Study Kit including Coursebook and Online Learning Program, for ITIL® V3 OSA Inter...
  • Pdf_16x16 241 pages
  • $595.00
  • Emereo Publishing published this 07/22/2009
  • 1,100 reads
  • 0 comments
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ITIL V3 Managing Across the Lifecycle (MALC) Full Certification Online Learning and Study Book Cours

ITIL® (Information Technology Infrastructure Library) V3 MALC (Managing Across the Lifecycle) Full Certification Study Kit including Coursebook and Online Learning Program, for ITIL® V3 MALC Interm...
  • Pdf_16x16 407 pages
  • $595.00
  • Emereo Publishing published this 07/22/2009
  • 507 reads
  • 0 comments
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ITIL V3 Planning, Protection and Optimization (PPO) Full Certification Online Learning and Study Boo

ITIL® (Information Technology Infrastructure Library) V3 PPO (Planning, Protection and Optimization) Full Certification Study Kit including Coursebook and Online Learning Program, for ITIL® V3 PPO ...
  • Pdf_16x16 167 pages
  • $595.00
  • Emereo Publishing published this 07/22/2009
  • 543 reads
  • 0 comments
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ITIL V2 Release and Control (IPRC) Full Certification Online Learning and Study Book Course: The ITI

ITIL® (Information Technology Infrastructure Library) V2 Practitioner Release and Control (IPRC) Full Certification Study Kit including Coursebook and Online Learning Program, for ITIL® V2 IPRC Cer...
  • Pdf_16x16 246 pages
  • $595.00
  • Emereo Publishing published this 07/22/2009
  • 394 reads
  • 0 comments
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ITIL V2 Plan and Improve (IPPI) Full Certification Online Learning and Study Book Course: The ITIL V

ITIL® (Information Technology Infrastructure Library) V2 Practitioner Plan and Improve (IPPI) Full Certification Study Kit including Coursebook and Online Learning Program, for ITIL® V2 IPPI Certif...
  • Pdf_16x16 206 pages
  • $595.00
  • Emereo Publishing published this 07/22/2009
  • 358 reads
  • 0 comments
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ITIL V2 Agree and Define (IPAD) Full Certification Online Learning and Study Book Course: The ITIL V

ITIL® (Information Technology Infrastructure Library) V2 Practitioner Agree and Define (IPAD) Full Certification Study Kit including Coursebook and Online Learning Program, for ITIL® V2 IPAD Certif...
  • Pdf_16x16 224 pages
  • $595.00
  • Emereo Publishing published this 07/22/2009
  • 383 reads
  • 0 comments
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The Business Relationship Management Handbook: The Business Guide to Relationship Management - The E

A professional technical roadmap to BRM Business Relationship Management and IT / Business Alignment Strategy: concept models and process frameworks; roles and responsibilities; service levels and ...
  • Pdf_16x16 196 pages
  • $39.95
  • Emereo Publishing published this 07/22/2009
  • 986 reads
  • 0 comments
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Earned Value Management Made Simple

Explain EVM with an example
  • Pdf_16x16 3 pages
  • tafe4cs published this 07/22/2009
  • 848 reads
  • 0 comments
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ITIL Practitioner Release and Control (IPRC) All-in-One Exam Guide and Certification Workbook: CMDB

Revised 2009 Edn: Thorough coverage of all ITIL® IPRC exam domains, including learning objectives, exam tips, practice questions and in-depth explanations, fully revised for the latest exam release...
  • Pdf_16x16 110 pages
  • $49.95
  • Emereo Publishing published this 07/21/2009
  • 419 reads
  • 0 comments
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ITIL V2 Release and Control (IPRC) Full Certification Online Learning and Study Book Course: The ITI

Revised 2009 Edn: ITIL® (Information Technology Infrastructure Library) V2 Practitioner Release and Control (IPRC) Full Certification Study Kit including Coursebook and Online Learning Program, for...
  • Pdf_16x16 111 pages
  • $595.00
  • Emereo Publishing published this 07/21/2009
  • 291 reads
  • 0 comments
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Project Management 100 Success Secrets

Addresses the top 100 consultancy and education forum questions, with tips and success factors on investigating, evaluating, attaining and capitalising on Project Management best practice framework...
  • Pdf_16x16 119 pages
  • $19.95
  • Emereo Publishing published this 07/21/2009
  • 2,949 reads
  • 0 comments
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Knowledge Management Best Practice Workbook: Roadmap, Transition, Management, Implementation and Pro

A professional technical roadmap to ITIL® ITSM Knowledge Management, Infrastructure Evaluation, KM System Analysis, System Deployment and Infrastructural Evaluation, with Processes, Objectives, Sco...
  • Pdf_16x16 94 pages
  • $49.95
  • Emereo Publishing published this 07/09/2009
  • 1,665 reads
  • 0 comments
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Cloud Computing Virtualization Specialist Complete Certification Kit: Study Guide Book and Online Co

Complete Cloud Computing Virtualization Specialist Certification Exam 212-page study guide plus supplemental interactive eLearn course, including in-depth coverage of all exam objectives, narrated ...
  • Pdf_16x16 212 pages
  • $99.99
  • Emereo Publishing published this 07/09/2009
  • 790 reads
  • 0 comments
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SaaS and Web Applications Specialist Level Complete Certification Kit: Software as a Service Study G

Complete SaaS and Web Applications Specialist Level Certification Exam 219-page study guide plus supplemental interactive eLearn course, including in-depth coverage of all exam objectives, narrated...
  • Pdf_16x16 219 pages
  • $59.95
  • Emereo Publishing published this 07/09/2009
  • 636 reads
  • 0 comments
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