Documents tagged with performance improvement

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Developing Devoted IT Customers

Most non-IT people dislike the IT department. At best, IT is seen as a necessary evil. Why is IT perceived this way? Primarily because IT is a customer service organization that doesn't like its cu...
  • Cerebyte published this 10 / 28 / 2009
  • 147 reads
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8 p.
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A Behavioral Approach to Knowledge Management

Why have so few knowledge management (KM) systems met or exceeded expectations? Simply put, customers of KM systems are not getting what they want, need or were promised. This article examines the ...
  • Cerebyte published this 10 / 28 / 2009
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10 p.
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Saving Retiring Knowledge Workers Secret Sauce

As the baby boom generation approaches retirement, many organizations are recognizing an impending knowledge crisis. Much of the critical expertise of their most experienced workers will soon be le...
  • Cerebyte published this 10 / 28 / 2009
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11 p.
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Optimizing Knowledge Transfer and Use

Is the success of your organization dependent on the efficient transfer and use of knowledge? If your people need specific skills and knowledge to effectively perform their functions, you are depen...
  • Cerebyte published this 10 / 28 / 2009
  • 205 reads
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153 p.
 
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Performance Improvement 2009-1

Healthcare Performance Improvement: Plans, Procedures & Policies - strategies, example plans, programs, forms, tools, and resources needed to develop an effective performance improvement program in...
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  • mdbs11 published this 10 / 20 / 2009
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1 p.
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4 Phase Improvement Strategy Graph for a New Factory Start Up

Mapping out a strategy for a new factory
  • DRM published this 09 / 12 / 2009
  • 64 reads
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5 p.
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Angie Koponen Design 07-09

Angie Koponen Resume
  • angiekoponen published this 08 / 26 / 2009
  • 142 reads
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13 p.
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Stick Out Balance Sheet Sample Chapter

Gary Patterson, Enterprise Risk Management Expert
  • expertclick published this 08 / 20 / 2009
  • 331 reads
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8 p.
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The Influential Differential: Why are Some People More Influential Than Others?

Success for any organization, whether it be a corporation, not-for-profit, or municipality, ultimately boils down to the ability to motivate or influence people to actively and happily engage with ...
  • nicole9604 published this 06 / 24 / 2009
  • 708 reads
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14 p.
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Asare, Internal Auditing in the Public Sector, Promoting Good Governance and Performance Improvement

In the past, managers in the public sector had a narrower range of expectations for the role of internal audit than managers in the private sector. This explains why the internal audit function in ...
  • icgfmconference published this 05 / 03 / 2009
  • 3,683 reads
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337 p.
 
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Analysis for Improving Performance

Corporations spend millions of dollars on performance improvement, employee training and development, work system redesign, and other improvement efforts. Much of this money is wasted because the g...
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  • Berrett-Koehler published this 04 / 28 / 2009
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14 p.
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Five Secrets of High Performing Organizations

Based on research conducted by Six Disciplines Corporation, the best performing small businesses have five factors in common: A strong leadership team The ability to attract and retain quality ...
  • sreardon published this 04 / 13 / 2007
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