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Documents tagged with soft skills

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Communication Skills

Here is a lecture on how to communicate better
  • Pdf_16x16 42 pages
  • kp_mohandas626679 published this 11/25/2009
  • 15 reads
  • 0 comments
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Building Self Confidence by John Martin

This is a PPT Presentation on "Building Self Confidence". It can be used for training material.
  • Powerpoint_16x16 10 pages
  • jmartin1974 published this 10/10/2009
  • 190 reads
  • 0 comments
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Hand Book on Soft Skills1 134

  • Word_16x16 36 pages
  • salooja published this 09/29/2009
  • 117 reads
  • 0 comments
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20090926 - Prof. V. Viswanadham - Profile and Power Point Presentations -

This is just to place on record some details regarding my background, present activities etc. relating to Personality Development and Soft Skills, for those who are interested.
  • Word_16x16 4 pages
  • viswam.vangapally4581 published this 09/27/2009
  • 265 reads
  • 0 comments
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Million Dollar Interview

  • Pdf_16x16 19 pages
  • gyanjanus published this 09/20/2009
  • 284 reads
  • 0 comments
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Soft Skills Chapter 3

Soft Skills, Stithapragna, Emotional Intelligence, EI, GRK Murty, GRK, Communication, Intelligence, Speaking, Vocal
  • Powerpoint_16x16 25 pages
  • NirmalaPG published this 09/16/2009
  • 224 reads
  • 0 comments
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Behavior

Sometimes behavior is disgraceful and goes beyond the normal way of conducting ourselves.
  • Pdf_16x16 2 pages
  • infowhse published this 08/23/2009
  • 67 reads
  • 0 comments
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Service Techs

Learn how to teach your service technicians how to fix both the equipment and the customer! Learn how to use your service skills to create loyal customers that will buy from you again and again and...
  • Pdf_16x16 60 pages
  • $12.95
  • infowhse published this 08/20/2009
  • 81 reads
  • 0 comments
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Service Recovery

Learn how to recover when things go wrong. No situation is perfect and problems are bound to occur. How you react can mean the difference between a lost customer and a customer gained for life!
  • Pdf_16x16 61 pages
  • $12.95
  • infowhse published this 08/20/2009
  • 251 reads
  • 0 comments
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Manager

Learn how to manage and direct your staff on how to provide the best customer experience to each and every customer. Create a truly customer focused environment!
  • Pdf_16x16 57 pages
  • $12.95
  • infowhse published this 08/20/2009
  • 92 reads
  • 0 comments
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Resolving Conflicts

Learn how to take even the worst situation and turn it around to create a customer for life. Learn easy to use techniques to resolve even the most sensitive situations!
  • Pdf_16x16 45 pages
  • $12.95
  • infowhse published this 08/20/2009
  • 132 reads
  • 0 comments
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Customer Service Basics

Learn the basic skills you need to provide world class customer service to every one of your customers.
  • Pdf_16x16 53 pages
  • $12.95
  • infowhse published this 08/20/2009
  • 144 reads
  • 0 comments
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What is a Business Analyst?

Today the term Business Analyst is synonymous with a career in the IT industry but the most successful and valuable analysts are those who understand the 'business' rather than those who understand...
  • Pdf_16x16 7 pages
  • IRMTraining published this 08/04/2009
  • 525 reads
  • 0 comments
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Campus Placement Preparation - Discover CorporatePass

Details about how "Corporate Pass Training & Consulting (CPTC)" can help Professional Campuses in the Campus Interview Preparation and Recruitment of the Students.
  • Powerpoint_16x16 16 pages
  • corporatepass published this 07/20/2009
  • 377 reads
  • 0 comments
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Presentation Skills

  • Powerpoint_16x16 31 pages
  • Hoda_R published this 07/18/2009
  • 138 reads
  • 0 comments
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Attitude Decides Altitude

What decides one's success? Your attitude decides your altitude. How gain the positive attitude which helps achieve goals.
  • Powerpoint_16x16 29 pages
  • veerabalaji published this 06/13/2009
  • 3,197 reads
  • 1 comment
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6757447 Soft ySkills

soft skills
  • Powerpoint_16x16 13 pages
  • Rajesh kasi published this 06/03/2009
  • 521 reads
  • 0 comments
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20090507 Self Management for Self Development 64s ATI, EPI

Self-Management for Self-Development is one of the topics included in the One-week programme on Human Resources Development, organized by the Advanced Training Institute, Electronic Process Instru...
  • Powerpoint_16x16 64 pages
  • viswam.vangapally4581 published this 05/06/2009
  • 725 reads
  • 0 comments
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Negotiation - The Art of Getting What You Want

Negotiation
  • Pdf_16x16 160 pages
  • filiz8 published this 05/01/2009
  • 856 reads
  • 0 comments
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Breakthrough Business Negotiation a Toolbox for Managers

Negotiation
  • Pdf_16x16 305 pages
  • filiz8 published this 05/01/2009
  • 744 reads
  • 0 comments
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