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Proton’s Marketing Strategy for Proton Perdana-The Challenge for Malaysia’sNational Car Introduction
The Proton Perdana, based on the Mitsubishi Eterna, was first produced in 1995, andwas intended for the higher-end market. The first generation Perdana was also Proton'sfirst car to offer an anti-lock braking system (ABS) and cruise control. Under theguidelines of Malaysia's automotive policies, cars for use by federal and stategovernments are required to be of national makes. So as a sedan- Perdana cars areused by government officials. We need to produce a marketing strategy for a new or existing product. We have chosen Perdana V-6 of Proton Edar Car and we will try toproduce a marketing strategy for its main product car.The aim of this marketing strategy is to identify the correct target market, determiningthe present problems/defects of Perdana V6, establishing a new pricing policy which willsuit current market position of the product, how to develop promotion offers and after all,meeting the customer’s needs and wants by stepping ahead of competitors. We try toevaluate proton’s existing marketing strategies in the process.
The Main Objectives of Proton
Proton is Malaysia’s national car manufacturing company, yet it’s still unable to take theglobal role expected from it, although it claims that it is doing everything necessary toincrease sells. Perhaps something is not going right because sales are not going asexpected. The roles and responsibility of Proton & Proton Edar should be re-lookedupon if they want to be competitive and become a global manufacturer. Currently,
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Proton is the manufacturer and Proton Edar being the sole marketing arm anddistributor. As both the manufacturer as well as the distribution arm of Proton cars, thequality production and quality deliveries of proton cars to the customer may be affectedwhen the quantitative sales target is mixed with qualitative deliveries. Proton wantsnumbers and customer wants better improved cars.
Marketing objectives of Proton Perdana:
Target market, Satisfaction level of targetmarket current yearly sales of Perdana, Current issues-gear box problems etc. Currentpromotions efforts to sell Perdana-from proton’s site
Current Mission of Proton:
To strive towards excellence in all aspects of our operations.
Our Proposed Mission statement for Proton:
Quality and luxury cars at anaffordable price
Current vision:
Being customer’s no 1 choice in automobile product andservices
Our Proposed Vision statement for Proton:
Becoming a world leader in theautomobile market
The Concept of Marketing
Marketing is the process of planning and executing the conception, Pricing, promotion,and distribution of ideas, goods and services to create exchanges that satisfy individualand organizational objectives". This definition stresses the importance of beneficialExchanges that satisfy objectives of both those who buy and those who sell goods andservices. The purpose and objective of marketing are;
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Marketing seeks (1) to assess the needs and wants of prospective customer and (2) tosatisfy them. The key to achieving the two objectives is the idea of exchange or thetrading of things of value between buyer and seller. Strong customer-orientation andcompetitively-priced products are the foundation of protons business and are essentialto the company’s success. Proton aims to maintain market leadership by continuing todevelop innovative products and through satisfying its customers in a more profitableway than its competitors. Customer satisfaction is a key element where variousinitiatives are being or will be rolled out to make the experience of owning a protonPerdana V6.
Maintenance Controversy
Terengganu state government ordered to purchase14 Mercedes-Benz E200 Kompressors, which wereintended to replace existing 2004 Perdana V6Executives as part of their fleet of state governmentcars. Perdanas often require costly maintenance,especially on the gearbox, when used focontinuous, long distance journeys. Perdanas' lackof reliability.
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08 / 04 / 2010This doucment made it onto the Rising List!
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