Bloomberg Businessweek

Philippine Casinos Are Cleaning Up

• More Chinese high rollers are gambling via phone calls to Philippine casinos

• “You can’t possibly know your customer, and you can’t perform any normal due diligence”

In a VIP room reserved for high-spending gamblers at the City of Dreams Manila casino in the Philippine capital, many of the players are nowhere to be seen. They’re not even in the country. They’re placing bets by telephone, a practice banned in other gaming centers such as Macau, Singapore, and Australia, but legal in the Philippines. Young men and women dressed in smart black uniforms chat in Chinese over mobile phone headsets, placing wagers on behalf of their

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