Entrepreneur

The Scientifically Proven Ways to Deliver Bad News

No one likes hearing bad news, but you can soften the blow with these research-backed strategies.
Source: Shutterstock
Shutterstock

Bad news is hard. It’s hard to get, and it’s hard to give. Whether we’re giving feedback in a one-on-one, telling a client we missed a deadline or having to correct someone’s work, we all dread giving and getting bad news. 

Why? Because humans have what is known as a negativity bias. That means bad news hits us much harder than

You're reading a preview, sign up to read more.

More from Entrepreneur

Entrepreneur2 min readEntrepreneurship
Want Brutally Honest Feedback From Employees? Here's How These 6 Entrepreneurs Get It.
It's tough being the boss, and no one is perfect. Here's how your team can help you be better.
Entrepreneur6 min readFood & Wine
How Christina Tosi Took Milk Bar From a Single Bakery to a Sugary Empire in 10 Years
The chef and entrepreneur won't settle for anything less than perfection -- which is why she spent two years developing a single cake recipe.
Entrepreneur2 min read
How Franchises Can Find the Right Technology Partners and CRMs
One size doesn't fit all. Here's how franchise systems can find the perfect fit -- and prepare their franchises for changes to come.