Business Today

'Critics Make You a Better Performer'

We must learn to take criticism positively as it signifies people's concern and it is our responsibility to allay their fears.

I have always believed that you should make yourself better in whatever work you do. When I got associated with the Aadhaar project in 2010 with nearly 26 years of administrative services experience behind me, the Unique Identification Authority of India (UIDAI) had not issued the first Aadhaar. Today, we have issued more than 1.19 billion Aadhaar numbers. The seven years' journey, which was not at all smooth, made me learn a lot.

The biggest lesson, perhaps, is that criticism is extremely important

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